Brian Pham

Associate Director of Quality and Performance at Friends of the Children - Portland
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US

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Experience

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Associate Director of Quality and Performance
      • Sep 2021 - Present

      • Evaluate program data on a weekly basis and provide reports and data to Program Director Team.• Provide follow up conversations and coaching with Program Leaders around the performance and tracking of their Direct Reports.• Provide coaching and training to mentors around data entries, goals tracking, quarterly and annual assessments and intentionality of service.• Develop and sustain a long-term, caring, trusting and accepting relationship with youth across their assigned age group• Complete special projects that may include Foster Care Selection or Partner based projects.• Provide coaching and training around Roadmap Goal Plans or Transition Plan for new mentors or mentors• Step in to provide support for teams when Program Leaders are on vacation, extended leave or when Leaders transition out of the organization.• Attend and actively participate in supervision, team meetings and staff functions• Provide information, data, and support to Development team and related activities

    • Associate Director of Partnerships and Resources
      • Jan 2020 - Sep 2021

      -Create/maintain community partnerships and resources to support youth and families-Reach out to potential partners and donors-Strategize, build, and facilitate programs for youth ages 5-18-Manage program budgets and grants-Continue to manage a team of seven mentors

    • Senior Program Manager
      • Sep 2018 - Dec 2019

      -Trained new team members on the core responsibilities of a mentor role-Lead hiring process for all new mentors-Continued all Program Manager responsibilities

    • Program Manager
      • Jan 2016 - Aug 2018

      -Managed a team of 11 mentors, while continuing to mentor one youth-Monitored and analyzed behavioral, academic, youth goals, and day-to-day reports-Strategize with fellow Program Managers and organization leaders to reach monthly,quarterly and yearly goals-Facilitated team meetings to set and track goals and outline deadlines-Conducted mid-year and annual reviews-Organized and lead intake meetings between mentors and new families-Build and maintain positive relationships with youth, families, schools, and other youthsupport networks-Approved expense reports and maintained budgets-Planned and managed employee correction plans for mentors

    • Friend (Professional Mentor)
      • Jan 2009 - Dec 2015

Education

  • Portland State University
    Bachelor of Applied Science - BASc, Community Health Services/Liaison/Counseling
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