Brian Petersen

Business Systems Analyst at Brite Systems Inc
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Contact Information
us****@****om
(386) 825-5501
Location
Indianapolis, Indiana, United States, IN
Skills

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Bio

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Credentials

  • CompTIA Security+
    CompTIA
    Oct, 2019
    - Nov, 2024
  • CompTIA Network+
    CompTIA
    Sep, 2019
    - Nov, 2024

Experience

  • Brite Systems
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Systems Analyst
      • Mar 2012 - Present

      Contracted to work with the State of Indiana Dept. of Child Services to provide end user support, account creation and security maintenance, troubleshooting, QA testing, and code migrations for their proprietary software systems. Contracted to work with the State of Indiana Dept. of Child Services to provide end user support, account creation and security maintenance, troubleshooting, QA testing, and code migrations for their proprietary software systems.

  • Bell Techlogix, Inc.
    • United States
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Tier II Help Desk Analyst
      • Feb 2011 - Mar 2012

      Provided end user support for multiple corporate clients of Bell, supporting LAN and WAN connection issues, VPN client support, wireless configuration and connection problems, DUN troubleshooting, drive and printer mapping and general OS problems, and support for various programs and applications. Provided end user support for multiple corporate clients of Bell, supporting LAN and WAN connection issues, VPN client support, wireless configuration and connection problems, DUN troubleshooting, drive and printer mapping and general OS problems, and support for various programs and applications.

  • MMY Consulting
    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Assistant to Electronic Medical Records Specialist
      • Apr 2010 - Aug 2010

      Contracted to work with IU/Methodist Family Practice Center as assistant to the Electronic Medical Records Specialist. Worked in Allscripts TouchWorks. Aided with the transition from version 10 to version 11 of the software. Updated and completed training docs for physicians and clinical staff, assisted in training sessions, created workflow procedures. Using Analytics, created on-demand database reports for doctors and admin staff. Performed on-site troubleshooting and tutoring in TW for physicians and staff, plus general computer and hardware related issues. Show less

  • Smart IT Staffing
    • Indianapolis, Indiana
    • Business Systems Consultant
      • Oct 2007 - Apr 2010

      Original contracted position to work with State of Indiana DCS. Returned in March 2012 under Brite Systems. Please see above entry for details. Original contracted position to work with State of Indiana DCS. Returned in March 2012 under Brite Systems. Please see above entry for details.

  • Bell Techlogix, Inc.
    • United States
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Help Desk Analyst
      • Aug 2006 - Oct 2007

      Originally hired by Bell in August 2006. Returned in April 2011. Please see above entry for details. Originally hired by Bell in August 2006. Returned in April 2011. Please see above entry for details.

  • Indiana University
    • United States
    • Higher Education
    • 500 - 600 Employee
    • Network Engineer (Junior level)
      • Jan 2001 - Jun 2004

      Designed, upgraded, and built layer 2 switched network infrastructures for various campus buildings; Installed and maintained various 802.11a/b/g wireless access points across campus; On-site troubleshooting of multiple layer 2 related problems as they occurred.

    • Network Installer
      • Mar 2000 - Jan 2001

      Programmed switches and installed network upgrades for Indiana University campus network, activated data jacks, updated and created maps of network topology, documented topology information for billing database.

    • Computer Lab Consultant
      • Jan 1999 - Mar 2000

      Provided direct technical support to customers regarding questions pertaining to software applications and provided technical assistance and maintenance of hardware and supplies.

Education

  • Eleven Fifty Academy
    Cyber Security
    2019 - 2020
  • Indiana University Bloomington
    Computer Science, Folklore
    1991 - 1998

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