CEO

• Jan 2019 - Present

Providing services in: • Business Process and Technology Strategy • Business process improvement • Consulting and implementation service in Microsoft Dynamics 365 Business Central and Microsoft Dynamics 365 for Finance and Operations • Consulting and development services in the entire Microsoft Dynamics 365 Suite, Microsoft 365, Office 365 and Azure technologies Providing services in: • Business Process and Technology Strategy • Business process improvement • Consulting and implementation service in Microsoft Dynamics 365 Business Central and Microsoft Dynamics 365 for Finance and Operations • Consulting and development services in the entire Microsoft Dynamics 365 Suite, Microsoft 365, Office 365 and Azure technologies

Director and Shareholder

• Mar 2017 - Mar 2021

Manager, Global Services

• Feb 2016 - Dec 2018

Manage the implementation services and development teams globally. Manage all application projects related to Microsoft Dynamics AX, Microsoft Dynamics 365 for Finance and Operations, SYSPRO and development of all product customizations, .Net Applications and Microsoft Office development. Oversee all aspects of the projects including planning, resource estimation (labour & Cost), execution, communication with the project business leads. Manage workstream specialists in the configuration of the system to meet client requirements in the most optimal way, including identifying, tracking, managing and resolving project issues and managing project resources and lead the team/s to achieve on-time delivery and resolve escalations.Responsible for mapping the end to end user workflow, through scoping workshops and requirements gathering. Analyze, assess and document client requirements while adhering to company established protocols and procedures. Review all deliverables throughout the project lifecycle to ensure completeness, consistency, quality and requirement traceability in compliance with current application development and enterprise architecture standards. Prioritize issues and determine impact of application issue on business environment. Proactively manage scope to ensure that only what was agreed to is delivered. Coordinate any development work through employees, vendors and contract resources.Perform maintenance on existing client accounts and provide sales or consultative support to clients. Provide problem resolution and troubleshooting support for each client account.Communicate and collaborate with internal and external customers as needed regarding project deliverables including managing expectations, changes, presenting and interfacing with customers. Show less

Senior Consultant

• Jun 2015 - Jan 2016

Microsoft Dynamics AX, Microsoft Dynamics 365 for Finance and Operations & SYSPROProvide end to end implementation and project delivery services for clients. Analyze business process flows, recommend strategies for improvement and design systems around the improved processes. Responsible for creation of key documentation on applicable projects. Participate in technical planning & requirements gathering phases including Design, code, test, troubleshoot, and document engineering software applications. Provide direction for application development exercises of average complexity and team lead to other consultants at client site.Build rapport with Customer Project Sponsors. Highlight weaknesses in current project processes & identify ways to improve. Assist Sales Team with tender submissions requiring technical expertise. Deliver on site demonstrations of software functionality to potential Clients Show less

Implementation Manager

• Sep 2014 - Jun 2015

Senior Systems Consultant

• Oct 2006 - Sep 2014

Provide business and systems analysis to identify and understand client processes, requirements and business issues by conducting interviews and evaluating workflows, maintain project budgets and variance reporting to management and clients, manage scope creep and change requests, determine required modules, create technical specification documents, gap analysis documents, project plans, process documentation and scope documents for implementation of core ERP and custom solutions, business process mapping and documenting, process design and reengineering, assess reporting requirements and create reports, client training (both classroom and on site), data conversion, design, test, develop and implement process specific custom applications outside of the ERP Show less

Controller

• Jul 2005 - Oct 2006

Direct all aspects of accounting and finance, analyze and execute business development and expansion opportunities, analyze profitability and working capital and make adjustments as necessary, control cash position, analyze financial statements, supervise office staff, control inventory, supervise and direct the IT environment, develop policies and procedures for internal controls to support and improve business processes, develop budgets and analyze variances Direct all aspects of accounting and finance, analyze and execute business development and expansion opportunities, analyze profitability and working capital and make adjustments as necessary, control cash position, analyze financial statements, supervise office staff, control inventory, supervise and direct the IT environment, develop policies and procedures for internal controls to support and improve business processes, develop budgets and analyze variances

Controller

• Jul 2004 - Jun 2005

Supervised the accounting function and the Information Technology Department for multiple locations across Canada; Prepared financial statements and various bank reports for eleven companies, and a consolidated statement for the parent organization; Develop policies and procedures for internal controls to support and improve business processes; Develop budgets and analyze variances. Supervised the accounting function and the Information Technology Department for multiple locations across Canada; Prepared financial statements and various bank reports for eleven companies, and a consolidated statement for the parent organization; Develop policies and procedures for internal controls to support and improve business processes; Develop budgets and analyze variances.

Professional Services Consultant / Support Analyst

• May 2000 - Jul 2004