Lead Business Analyst

• Jan 2021 - Present

Senior Business Intelligence Analyst

• Sep 2016 - Jan 2021

Business Intelligence Analyst

• May 2015 - Aug 2016

SAP BI Analyst

• Feb 2014 - May 2015

Sap Business Analyst

• May 2013 - Apr 2014

Workings as BI Analyst Glanbia Foods in Twin falls Idaho. Providing full support and development in SAP BW reporting solutions - Bex and Business Objects. Workings as BI Analyst Glanbia Foods in Twin falls Idaho. Providing full support and development in SAP BW reporting solutions - Bex and Business Objects.

SAP Business Intelligence Analyst

• Jan 2013 - May 2013

Working as part of the business intelligence team in a busy environment. Working on front end reporting on SAP business warehouse and business objects. Worked on a number of secondments in Ireland and the US where I have been involved in providing support and front end development to the business across all SAP modules. I have worked across all areas of the SDLC from requirement gathering to design to implementation. Working as part of the business intelligence team in a busy environment. Working on front end reporting on SAP business warehouse and business objects. Worked on a number of secondments in Ireland and the US where I have been involved in providing support and front end development to the business across all SAP modules. I have worked across all areas of the SDLC from requirement gathering to design to implementation.

Payroll Administrator

• Jan 2011 - Apr 2011

• Worked as part of the payroll team. • Acted as first contact for payroll- assesed queries and passed them on to relevant teams. • Assessed Incoming E-mails and renamed them accordingly. • Distributed e-mails to teams accross the company. • Heavy workload which involved working at the weekend and afternoons. • Worked as part of the payroll team. • Acted as first contact for payroll- assesed queries and passed them on to relevant teams. • Assessed Incoming E-mails and renamed them accordingly. • Distributed e-mails to teams accross the company. • Heavy workload which involved working at the weekend and afternoons.

Telesales

• Dec 2010 - Jan 2011

• Cold calling customers in order to get them to sign up to Red Energy. • High Pressure Environment- internal competition between sales people. • I had to use sales techniques and objection handling in order to grab customers attention and handle any objections they had. • Target Driven: Had to meet weekly sales targets in order to keep my position and receive bonuses. • Ethical: I needed to be ethical in order to be compliant with Victoria sales standards. • I learned the backround of the industry in order to gain a competative advantage over competitors. Show less

Administration

• Apr 2010 - Sep 2010

• Was in charge of the client files for the department- this involved archiving, filing and retriving all files for the 14,000 client base. • Added new clients to the system and made up corrosponding files for the client. • Answered the phone and aided clients with queries in relation to their licences. • Helped the Health Professionals with their daily duties. • Helped with my team to create new processes in order to make the department run more smoothly. • Sent out approvals and client licences to clients. Show less

Audit Financial Services

• Sep 2008 - Nov 2009

•Worked in the Financial Services Department of Deloitte. •Worked on the audits of some major financial institutions as well as various investment funds. •Performed tests of information on the accounts of clients. This required me to work with the client in order to understand their accounting system and to resolve any issues. •Worked as part of a team and also was given responsibility of working on a number of audits alone. •Worked in the Financial Services Department of Deloitte. •Worked on the audits of some major financial institutions as well as various investment funds. •Performed tests of information on the accounts of clients. This required me to work with the client in order to understand their accounting system and to resolve any issues. •Worked as part of a team and also was given responsibility of working on a number of audits alone.