Experience

Big Night Entertainment Group

• United States
• Hospitality
• 200 - 300 Employee

• Senior Customer Development

  • Mar 2019 - Present

  -Scheduling and arranging VIP table services and special VIP events. -Solicit new business and maximize table service revenue by marketing and sales efforts. -Generate new business and leads -Secure all VIP tables and guestlist in the establishment on a nightly basis. -Develop table minimums, negotiate and close deals. -Greet VIP clientele and escort them to tables. -Deliver a high level of guest rapport and service. -Marketing event via social media, word of mouth and online platforms Show less



Green T Enterprises

• Greater Boston Area

• VIP Services

  • Sep 2016 - Feb 2019

  -Scheduling and arranging VIP table services and special VIP events. -Solicit new business and maximize table service revenue by marketing and sales efforts. -Generate new business and leads -Secure all VIP tables and guestlist in the establishment on a nightly basis. -Respond to prospective guests promptly. -Develop table minimums, negotiate and close deals. -Greet VIP clientele and escort them to tables. -Deliver a high level of guest rapport and service. -Marketing event via social media, word of mouth and online platforms Show less



New Wave Boston Real Estate

• United States
• Real Estate
• 1 - 100 Employee

• Marketing Coordinator

  • Feb 2018 - Mar 2018

  -Building and maintaining an editorial calendar for all social channels (including Facebook, Instagram, LinkedIn, Twitter and Snapchat. -Engaging with our followers, customers and local businesses on a daily basis -Working closely with our Content Marketing Manager on strategic planning -Analyzing social posts, identifying trends, and using data to help inform decisions -Researching emerging trends and identifying new opportunities for our social media channels -Monitoring and reporting on our paid social promotions Show less



Enterprise Holdings

• United States
• Travel Arrangements
• 700 & Above Employee

• • Feb 2017 - Sep 2017

  -Drive revenue and market share in a defined territory or industry vertical -Meet or exceed quarterly revenue targets-Managing a team of Management Trainee’s, Intern’s, service agents and Customer service representatives-Analyzing the industry and setting prices corresponding to the market-Responsible for choosing, interviewing and hiring part time staff; while supervising, teaching, evaluating and developing full time employees -Develop and execute against a comprehensive account/territory plan-Create, plan and participate in sales plans, both inside and outside, on a regular basis in an effort to constantly grow the business and build strong relationships with each account.-Strong interpersonal communication, presentation and negotiation skills Show less

• • Jul 2016 - Feb 2017

  - Top 3 in Sales performance in New England all 9 months of employment-Analyzing the industry and setting prices corresponding to the market-Interacting with 80-100 customers a day in a very fast paced environment, while providing "completely satisfied" customer service all around.-Fleet management inventory of 4000 vehicles -Logging returns from branches and sending contracts/spreadsheets to upper management-Knowledge of Loss/Damage reports when vehicles are returned with damage-Assist in managing the production of a 4,000 vehicle fleet to be "rental ready" in the lot. -Working with insurance adjusters/body shops to provide customers with nothing less than "Completely satisfied" customer service Show less



Tablelist

• United States
• Entertainment
• 1 - 100 Employee

• Sales and Marketing Coordinator

  • Oct 2014 - Sep 2016

  - Generated over $135,400 in sales - Work with business owners/ venue management, sales professionals and vendors to ensure optimal completion of tasks, inventory stock and check. - Planning and executing event logistics and administrative support with sales team and engineers - Processing event orders/ invoices and up to 1200 people guest list attendee’s - Hires, trains and manages a 20 person team of brand ambassadors - Run regular Social Promotions and Campaigns and track their success, ranging from Twitter chats, to LinkedIn conversations, Instagram as well as Facebook and other social media channels. - Networking/ Building relationships with new clients & strengthening relationships with established clients - Tradeshow presentations and recruitment of new team members at startup conventions Show less



Town Sports International

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Front Desk Representative

  • Sep 2013 - Apr 2015

  - Inform prospective customers about the gym and answer all questions. - Manage check-in and check-out procedures for members and guests to drive repeat business. - Respond to patrons seeking information in-person and on the phone to ensure customer satisfaction. - Work with customer service teams to maintain integrity of company's brand. - Inform prospective customers about the gym and answer all questions. - Manage check-in and check-out procedures for members and guests to drive repeat business. - Respond to patrons seeking information in-person and on the phone to ensure customer satisfaction. - Work with customer service teams to maintain integrity of company's brand.



Jacob Realty Real Estate Salesperson

• Boston

• Salesperson

  • Sep 2012 - Apr 2013

  - Generated new leads by creating and distributing thousands of targeted advertisements. - Designed and updated marketing materials by highlighting and demonstrating features and benefits of available listings. - Provided close, personal client attention and tenacious follow-up to ensure best service. - Prepared contracts and lease documentation. - Advised new clients on general purchasing procedures including escrow and title documentation. - Evaluated competitive products to determine pricing and marketing placement. Show less



China Blossom: Restaurant & Lounge

• North Andover, MA

• Server, Hostess, Busser

  • May 2007 - Aug 2012

  - Managed operations of the daily restaurant that served approximately a thousand guests every weekend. - Provided feedback from customer comments and observations about customer behavior to managers, as well ideas for improving systems. - Managed operations of the daily restaurant that served approximately a thousand guests every weekend. - Provided feedback from customer comments and observations about customer behavior to managers, as well ideas for improving systems.