Customer Success Manager

• Jun 2023 - Present

Senior Biomechanics Research Associate

• Dec 2015 - Jun 2023

My efforts through this position have lead to: three funded projects totaling more than $2 million, numerous offsite data collections (e.g., West Point, Ft Benning, & Ft Bragg), various collaborations (e.g., Duke University, University of Southern Mississippi, & Cleveland Clinic), and presentation of work at both military and acedemic conferences (e.g., ASB/ISB, ACSM, MHSRS, & AsMA). POSITION SUMMARY Plan, execute, and audit specialized human subject research in collaboration with… Show more My efforts through this position have lead to: three funded projects totaling more than $2 million, numerous offsite data collections (e.g., West Point, Ft Benning, & Ft Bragg), various collaborations (e.g., Duke University, University of Southern Mississippi, & Cleveland Clinic), and presentation of work at both military and acedemic conferences (e.g., ASB/ISB, ACSM, MHSRS, & AsMA). POSITION SUMMARY Plan, execute, and audit specialized human subject research in collaboration with government personnel and external partners to accomplish USAARL's Injury Biomechanics mission. Perform scientific (proposal/protocol development, data collection/analysis, etc.) and administrative (maintain/audit project master files, communicate with IRB/RCO/FDA, report generation) tasks for multiple research projects investigating human performance, fatigue, endurance, and injury. ESSENTIAL DUTIES & RESPONSIBILITIES • Prepare protocols, test plans, and project updates/reports. • Document, design, assemble, and demonstrate scientific methodology and equipment required for project readiness reviews. • Recruit/consent volunteers; coordinate proposals, protocols, and data collections with research team members; brief military personnel/leadership. • Coordinate and communicate project, personnel, and resource schedules to ensure goals are achieved in a timely manner against project and programmatic timelines. • Support and lead laboratory and offsite studies for extensive periods of time, to include training and operational site visits, study preparation, packing, data collection, and study execution. • Responsible for documenting and reporting project amendments and adverse events to IRB/RCO/FDA in accordance with applicable regulations and procedures. • Responsible for documenting all laboratory procedures, research project data, and results in government-authorized notebooks and electronic systems in accordance with applicable regulations, procedures, and naming conventions. Show less My efforts through this position have lead to: three funded projects totaling more than $2 million, numerous offsite data collections (e.g., West Point, Ft Benning, & Ft Bragg), various collaborations (e.g., Duke University, University of Southern Mississippi, & Cleveland Clinic), and presentation of work at both military and acedemic conferences (e.g., ASB/ISB, ACSM, MHSRS, & AsMA). POSITION SUMMARY Plan, execute, and audit specialized human subject research in collaboration with… Show more My efforts through this position have lead to: three funded projects totaling more than $2 million, numerous offsite data collections (e.g., West Point, Ft Benning, & Ft Bragg), various collaborations (e.g., Duke University, University of Southern Mississippi, & Cleveland Clinic), and presentation of work at both military and acedemic conferences (e.g., ASB/ISB, ACSM, MHSRS, & AsMA). POSITION SUMMARY Plan, execute, and audit specialized human subject research in collaboration with government personnel and external partners to accomplish USAARL's Injury Biomechanics mission. Perform scientific (proposal/protocol development, data collection/analysis, etc.) and administrative (maintain/audit project master files, communicate with IRB/RCO/FDA, report generation) tasks for multiple research projects investigating human performance, fatigue, endurance, and injury. ESSENTIAL DUTIES & RESPONSIBILITIES • Prepare protocols, test plans, and project updates/reports. • Document, design, assemble, and demonstrate scientific methodology and equipment required for project readiness reviews. • Recruit/consent volunteers; coordinate proposals, protocols, and data collections with research team members; brief military personnel/leadership. • Coordinate and communicate project, personnel, and resource schedules to ensure goals are achieved in a timely manner against project and programmatic timelines. • Support and lead laboratory and offsite studies for extensive periods of time, to include training and operational site visits, study preparation, packing, data collection, and study execution. • Responsible for documenting and reporting project amendments and adverse events to IRB/RCO/FDA in accordance with applicable regulations and procedures. • Responsible for documenting all laboratory procedures, research project data, and results in government-authorized notebooks and electronic systems in accordance with applicable regulations, procedures, and naming conventions. Show less

Medical/Training Staff Intern

• Jan 2015 - Oct 2015

While increasing my knowledge of athletic program design, the communication skillset garnered during this time was undoubtably the gift that continues to give. Being forced, outside my comfort zone, to interact and convey my thoughts to/in front of elite professionals in multiple fields established the confidence needed to present information to any audience. ESSENTIAL RESPONSIBILITIES & DUTIES • Investigated the application of a functional movement assessment in a… Show more While increasing my knowledge of athletic program design, the communication skillset garnered during this time was undoubtably the gift that continues to give. Being forced, outside my comfort zone, to interact and convey my thoughts to/in front of elite professionals in multiple fields established the confidence needed to present information to any audience. ESSENTIAL RESPONSIBILITIES & DUTIES • Investigated the application of a functional movement assessment in a professional baseball team • Led team and individual stretches, warm-ups, agility, strength and conditioning programs under the advisement of the Strength and Conditioning Specialist • Communicated and interacted with professional athletes, managers, trainers and medical staff on a daily basis • Project: Functional Movement Assessment in Baseball Show less While increasing my knowledge of athletic program design, the communication skillset garnered during this time was undoubtably the gift that continues to give. Being forced, outside my comfort zone, to interact and convey my thoughts to/in front of elite professionals in multiple fields established the confidence needed to present information to any audience. ESSENTIAL RESPONSIBILITIES & DUTIES • Investigated the application of a functional movement assessment in a… Show more While increasing my knowledge of athletic program design, the communication skillset garnered during this time was undoubtably the gift that continues to give. Being forced, outside my comfort zone, to interact and convey my thoughts to/in front of elite professionals in multiple fields established the confidence needed to present information to any audience. ESSENTIAL RESPONSIBILITIES & DUTIES • Investigated the application of a functional movement assessment in a professional baseball team • Led team and individual stretches, warm-ups, agility, strength and conditioning programs under the advisement of the Strength and Conditioning Specialist • Communicated and interacted with professional athletes, managers, trainers and medical staff on a daily basis • Project: Functional Movement Assessment in Baseball Show less

Graduate Student Assistant

• Sep 2013 - May 2015

Exposure to various course work and research projects as a graduate student/assistant burgeoned both my passion for the scientific process and analytical thinking alike. Providing less structured lessons, graduate school gave me the opportunity to channel my critical mind around a specific topic. ESSENTIAL RESPONSIBILITIES & DUTIES • Investigated the biomechanics of various projects and taught several undergraduate course labs • Conducted literature review, protocol… Show more Exposure to various course work and research projects as a graduate student/assistant burgeoned both my passion for the scientific process and analytical thinking alike. Providing less structured lessons, graduate school gave me the opportunity to channel my critical mind around a specific topic. ESSENTIAL RESPONSIBILITIES & DUTIES • Investigated the biomechanics of various projects and taught several undergraduate course labs • Conducted literature review, protocol development, and data collection and analysis • Provided assistance on additional projects within the biomechanics laboratory • Projects: Shoe and Surface Effects on Running, Gait Variance with Parkinson’s, and Pressure Patterns during Olympic Snatch Show less Exposure to various course work and research projects as a graduate student/assistant burgeoned both my passion for the scientific process and analytical thinking alike. Providing less structured lessons, graduate school gave me the opportunity to channel my critical mind around a specific topic. ESSENTIAL RESPONSIBILITIES & DUTIES • Investigated the biomechanics of various projects and taught several undergraduate course labs • Conducted literature review, protocol… Show more Exposure to various course work and research projects as a graduate student/assistant burgeoned both my passion for the scientific process and analytical thinking alike. Providing less structured lessons, graduate school gave me the opportunity to channel my critical mind around a specific topic. ESSENTIAL RESPONSIBILITIES & DUTIES • Investigated the biomechanics of various projects and taught several undergraduate course labs • Conducted literature review, protocol development, and data collection and analysis • Provided assistance on additional projects within the biomechanics laboratory • Projects: Shoe and Surface Effects on Running, Gait Variance with Parkinson’s, and Pressure Patterns during Olympic Snatch Show less