Experience

SMBC Nikko Securities America, Inc.

• United States
• Investment Banking
• 200 - 300 Employee

• Vice President, Compliance Monitoring & Testing

  • Jul 2022 - Present

• Compliance Monitoring & Testing Associate

  • Apr 2020 - Jun 2022

  - Performs detailed gap analysis of industry rules and regulations compared to internal WSPs and P&Ps in coordination with compliance coverages officers. - Performs risk ratings for each rule to determine frequency of compliance testing. - Performs annual compliance testing of the supervisory system, document testing in Excel workpaper template and coordinate exceptions to business owners and management. - Tracks and follows-up on annual testing exceptions, FINRA exam… Show more - Performs detailed gap analysis of industry rules and regulations compared to internal WSPs and P&Ps in coordination with compliance coverages officers. - Performs risk ratings for each rule to determine frequency of compliance testing. - Performs annual compliance testing of the supervisory system, document testing in Excel workpaper template and coordinate exceptions to business owners and management. - Tracks and follows-up on annual testing exceptions, FINRA exam findings/recommendations and Internal Audit recommendations. - Obtains support documentation for review and closure by the CCO. - In coordination with the Compliance Team, prepares the Annual Compliance Report (3130), Action Plan and Compliance Risk Assessment. - Designs inspection programs to review non-branch and branch locations and performs branch examinations and non-branch inspections.



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• SAR Quality Assurance Compliance Officer

  • Jul 2018 - Apr 2020

  • Conducted testing of AML, Fraud, Employee unit programs including suspicious activity reports, closed cases, closed alerts, and continuing case referrals for adherence to internal and global rules via the case management system Actimize. • Determined whether control issues have been satisfactorily addressed or require escalation for further review by management regarding AML standards and guidelines. • Identified gaps or trends in records and processes both for individual analysts and… Show more • Conducted testing of AML, Fraud, Employee unit programs including suspicious activity reports, closed cases, closed alerts, and continuing case referrals for adherence to internal and global rules via the case management system Actimize. • Determined whether control issues have been satisfactorily addressed or require escalation for further review by management regarding AML standards and guidelines. • Identified gaps or trends in records and processes both for individual analysts and secondary reviewers and across the team. Recommended and in coordination with managers and filing units, implemented enhancements to the program and/or QA process itself. • Partnered with the LATAM filing unit for special projects and ad hoc requests (examples: KYC and Negative media research and review for accuracy and trends; no file process and guide for QA team). • Made risk-based determination to ensure the accuracy of alert and case disposition. • Demonstrated knowledge of AML typologies, KYC, Sanctions, BSA and PATRIOT ACT statutes. • Strong research, analytical and comprehension skills, with ability to analyze large amounts of data. • Proven ability identifying key risk factors and issues/defects and recommending solutions. • Trained newly hired compliance officers in QA function and perform quality control reviews of their work. • Reported weekly findings to the respective filing and resolve disputes as necessary. Provide feedback and/or recommendations based on findings. • Reported monthly metrics to the stakeholders with trends of findings.

• Fraud, Compliance, Operations & Investigations SAR Investigator

  • Aug 2016 - Jul 2018

  • Achieved top investigator in both SAR quality and quantity in 2017. • Gathered thorough/accurate evidence on multiple case assignments including: financial profiles, tracing financial transactions, and background information on suspects using various systems and tools. • Analyzed individual cases for closure or referral to other units. • Documented key data and issues related to the investigation including potential loss, status of investigations, interviews, etc. • Reviewed… Show more • Achieved top investigator in both SAR quality and quantity in 2017. • Gathered thorough/accurate evidence on multiple case assignments including: financial profiles, tracing financial transactions, and background information on suspects using various systems and tools. • Analyzed individual cases for closure or referral to other units. • Documented key data and issues related to the investigation including potential loss, status of investigations, interviews, etc. • Reviewed data, created and documented critical regulatory reporting decisions and completed accurate and timely regulatory reports. • Conducted investigations for multiple products and multiple fraud scenarios across multiple lines of business. • Made SAR decisions and prepared suspicious activity reports (SARs) as required. • Member of the Peer Advisors group that created a positive work culture.



Citi

• United States
• Financial Services
• 700 & Above Employee

• Assistant Branch Manager

  • Sep 2013 - Aug 2016

  •Achieved 7 “Exceptional” quarterly branch audits. •Leads the identification, prevention and detection of potential suspicious activities by performing transaction analysis, creating investigations and monitoring account activity. •Manages the review and submission of branch’s Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs). •Reviews high risk consumer and business accounts, along with creating high risk KYC forms. •Coordinates portfolio growth by coaching… Show more •Achieved 7 “Exceptional” quarterly branch audits. •Leads the identification, prevention and detection of potential suspicious activities by performing transaction analysis, creating investigations and monitoring account activity. •Manages the review and submission of branch’s Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs). •Reviews high risk consumer and business accounts, along with creating high risk KYC forms. •Coordinates portfolio growth by coaching Tellers to effectively identify referral opportunities and perform sales/referral activities. •Manages hiring, performance management and compensation of all tellers. Show less •Achieved 7 “Exceptional” quarterly branch audits. •Leads the identification, prevention and detection of potential suspicious activities by performing transaction analysis, creating investigations and monitoring account activity. •Manages the review and submission of branch’s Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs). •Reviews high risk consumer and business accounts, along with creating high risk KYC forms. •Coordinates portfolio growth by coaching… Show more •Achieved 7 “Exceptional” quarterly branch audits. •Leads the identification, prevention and detection of potential suspicious activities by performing transaction analysis, creating investigations and monitoring account activity. •Manages the review and submission of branch’s Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs). •Reviews high risk consumer and business accounts, along with creating high risk KYC forms. •Coordinates portfolio growth by coaching Tellers to effectively identify referral opportunities and perform sales/referral activities. •Manages hiring, performance management and compensation of all tellers. Show less



Santander Bank, N.A.

• United States
• Banking
• 700 & Above Employee

• Branch Operations Manager

  • Oct 2011 - Sep 2013

  •Managed audits on a regular monthly basis and more frequently if needed. •Monitored cash-on-hand, drawer limits, check cashing guidelines and security procedures. •Managed the review of all account opening files. •Ensured compliance with banking policies including over/short statuses, check cashing and withdrawals. •Supervised the teller line and all platform operations. •Coached Customer Service Representatives and tellers. •Performed mid-year and annual performance… Show more •Managed audits on a regular monthly basis and more frequently if needed. •Monitored cash-on-hand, drawer limits, check cashing guidelines and security procedures. •Managed the review of all account opening files. •Ensured compliance with banking policies including over/short statuses, check cashing and withdrawals. •Supervised the teller line and all platform operations. •Coached Customer Service Representatives and tellers. •Performed mid-year and annual performance appraisals. Show less •Managed audits on a regular monthly basis and more frequently if needed. •Monitored cash-on-hand, drawer limits, check cashing guidelines and security procedures. •Managed the review of all account opening files. •Ensured compliance with banking policies including over/short statuses, check cashing and withdrawals. •Supervised the teller line and all platform operations. •Coached Customer Service Representatives and tellers. •Performed mid-year and annual performance… Show more •Managed audits on a regular monthly basis and more frequently if needed. •Monitored cash-on-hand, drawer limits, check cashing guidelines and security procedures. •Managed the review of all account opening files. •Ensured compliance with banking policies including over/short statuses, check cashing and withdrawals. •Supervised the teller line and all platform operations. •Coached Customer Service Representatives and tellers. •Performed mid-year and annual performance appraisals. Show less



Capital One

• United States
• Financial Services
• 700 & Above Employee

• Teller/Lead Teller

  • Sep 2008 - Oct 2011

  •Managed branch operations with Assistant Manager. •Oversaw branch’s cash position and coordinated shipping/ordering cash. •Organized and conducted regular staff meetings. •Handled daily oversight of teller staff consistent with banking policy. •Oversaw daily, weekly, monthly and annual branch audits including proofing branch ATM’s, counting teller cash boxes and managing branch vaults. •Assisted in opening consumer and business deposit accounts. •Performed action plans to… Show more •Managed branch operations with Assistant Manager. •Oversaw branch’s cash position and coordinated shipping/ordering cash. •Organized and conducted regular staff meetings. •Handled daily oversight of teller staff consistent with banking policy. •Oversaw daily, weekly, monthly and annual branch audits including proofing branch ATM’s, counting teller cash boxes and managing branch vaults. •Assisted in opening consumer and business deposit accounts. •Performed action plans to acquire new consumer and business clients to the bank. •Contributed to compliance/risk management excellence by reviewing daily teller transactions Show less •Managed branch operations with Assistant Manager. •Oversaw branch’s cash position and coordinated shipping/ordering cash. •Organized and conducted regular staff meetings. •Handled daily oversight of teller staff consistent with banking policy. •Oversaw daily, weekly, monthly and annual branch audits including proofing branch ATM’s, counting teller cash boxes and managing branch vaults. •Assisted in opening consumer and business deposit accounts. •Performed action plans to… Show more •Managed branch operations with Assistant Manager. •Oversaw branch’s cash position and coordinated shipping/ordering cash. •Organized and conducted regular staff meetings. •Handled daily oversight of teller staff consistent with banking policy. •Oversaw daily, weekly, monthly and annual branch audits including proofing branch ATM’s, counting teller cash boxes and managing branch vaults. •Assisted in opening consumer and business deposit accounts. •Performed action plans to acquire new consumer and business clients to the bank. •Contributed to compliance/risk management excellence by reviewing daily teller transactions Show less