Human Centered Design(HCD) National Researcher

• Jul 2022 - Present

Description: Promoting Transparency, Participation and Access to Justice with focus on the use of technology to improve access to justice (Legal Tech) Role: Design and Innovation expert researcher (Consultant) • Implementation of research (needs assessment, eco-system analysis and scoping study): supporting planning and implementation of research including collection, analysis and reporting of field and desk research data • Managing partnerships with local stakeholders (f.ex. paralegals, DIHR Team) in close cooperation with EnACT team. • Event management together with event-management company for legal Tech conference • Design and facilitation of series of workshops and conference together with facilitator • Support and implement steps to produce 15 recommendations and develop them further . into 5 promising pathways • • Service-delivery control • Managing adaptations to changing conditions • Ensuring the flow of information between GIZ and field staff • Process-oriented technical-conceptual steering of the consultancy inputs • Securing the administrative conclusion of the project • Ensuring compliance with reporting requirements • Sharing the lessons learned by the contractor and leveraging the value of lessons learned on site • Duration: 2021 – 2025 (4 Years) Status: Active Show less

Design and Innovation Specialist - Living Labs

• Feb 2020 - Present

Aim of the project is to develop solutions for the advancement of immunization outcomes by improving motivation of front-line immunization workers. My role on this project involves the following activities: 1. Development and Testing of innovative ideas focused on improving motivation of workers. - Creating interventions aimed at improving worker performance and motivation. - Developing testing protocols to evaluate the impact of these solutions. 2. Knowledge management and strategic communication - Stake holder management - Resource optimization and leveling - Scheduling 3. Project Planning and Control . 4. Testing and prototyping of Innovation ideas. 5. Creating smart and low cost implementation models to ensure effective monitoring and evaluation of novel ideas. 6. Co-creating solutions using Human Centered Design methodologies. 7. Relationships management with stakeholders and communities. 8. Driving behavior change and change management. 9. Usability Testing - Conducting usability and feasibility test for new medical devices - Reporting test results 10. Conducting Human centered Design training and orientation for new and existing users - Developing training plans and activities - Identification of superusers and champions 11. Business process analysis 12. Business process optimization and redesign - Digitization of business processes - End user value management Show less

Strategy and Innovation Assistant

• Mar 2019 - Feb 2020

Role involves: 1. Creating and evaluating of core bank strategy 2. Running and Management of Innovation Lab3. Innovation idea management 4. Incubation and execution of innovative ideas in the Innovation lab.5. Management of Innovation projects and rapid prototyping.6. Stimulating Organisational wide Innovation using human centred Design.7. Management of relationships will Innovators and Fintech's

E-Channels Support

• May 2018 - Feb 2020

1. Data management 2. Data Warehouse quality assurance3. Authoriser

Direct Sales Agent

• Aug 2017 - May 2018

1. Bank Client Acquisition 2. Sales and Marketing 3. Customer service

KYC Compliance Assistant

• May 2017 - Aug 2017

Anti money laundering Anti money laundering

Freelance Photographer

• Oct 2014 - Jul 2017

Running a photography and Video Production company. Running a photography and Video Production company.

Marketing

• Aug 2016 - 2017