Experience

LODEN Hospitality
• United States
• Hospitality
• 1 - 100 Employee
• Corporate Director of Food and Beverage

  • Mar 2023 - Present

Murtagh Hospitality consultant
• Self Employed

  • Sep 2022 - Present


Barrelstore Carrick On Shannon

• General Manager

  • Jul 2021 - Sep 2022

  • Responsible for the daily operations of a high-volume bar & restaurant, 800p capacity. • Successfully repositioned the reputation of the establishment within the community. • Achieved 100% increase in weekly revenue within first five months of employment. • Implemented new SOP’s and training programs. • Coordinated and executed new social media program. • Assisted with design and construction of new bar and kitchen. • Presented daily team meetings focusing on industry education and training. • Established and delivered new hiring and training program. • Implemented new scheduling and payroll processes. • Proactively positioned and coordinated private events, up to 150 people. • Established and implemented food, beverage, and payroll costs guidelines. • Developed, introduced, and presented, senior level weekly ownership meetings. Show less



Lough Eske Castle

• Ireland
• Hospitality
• 1 - 100 Employee

• Assistant General Manager

  • Jan 2020 - Aug 2021

  • Strategic business leader and mentor, overseeing daily operations of over 200 associates within the housekeeping, maintenance, front office, spa, and food & beverage departments. • Worked directly with the General Manager of the hotel and assumed required responsibilities in his absence. • Developed and implemented departmental training programs. • Worked side by side with management, and associates, ensuring strong financial performance and profitability. • Hotel representative for all VIP guests, ensuring flawless deliver of guest experiences. • Proactively positioned the hotel for exceptional associate, and management satisfaction, by creating an atmosphere of inclusion and growth. Show less



Hotel Commonwealth

• United States
• Hospitality
• 1 - 100 Employee

• Senior Group Sales Manager.

  • Apr 2018 - Jan 2020

  • Ensured strong financial performance from the Sports, Entertainment, and Pharmaceutical, markets. • Worked with the marketing department to proactively position the hotel as the competitive set leader for my group segments. • Ensured strong financial performance from the Sports, Entertainment, and Pharmaceutical, markets. • Worked with the marketing department to proactively position the hotel as the competitive set leader for my group segments.



Les Sablons

• Belgium
• Defense and Space Manufacturing
• 1 - 100 Employee

• General Manager

  • Oct 2016 - Dec 2017

  • Collaborated with restaurant owners during construction phase and pre-opening logistics. • Developed and implement pre-opening interview processes. • Proven performance standards led to a successful opening. • Developed and implemented on-going exceptional customer service training. • Received a James Beard award in service nomination. • Executed the overall payroll process for over 50 associates. • Collaborated with restaurant owners during construction phase and pre-opening logistics. • Developed and implement pre-opening interview processes. • Proven performance standards led to a successful opening. • Developed and implemented on-going exceptional customer service training. • Received a James Beard award in service nomination. • Executed the overall payroll process for over 50 associates.

• Director Of Food And Beverage

  • Aug 2015 - Oct 2016

• Director Of Banquets

  • Jun 2013 - Aug 2015

• Banquet Manager

  • Apr 2012 - Jun 2013

  #1 Hotel in Boston on TripAdvisor!No. 6 Hotel in the US by TripAdvisorNo. 13 on Travel + Leisure's 2010 World's Best Awardslist of Top Large City Hotels



Cityside Bar

• United States
• Restaurants

• General Manager

  • Feb 2009 - Apr 2012

  • Responsible for scheduling front of house staff • Responsible for the managing of all daily and weekly reports • Oversees hiring, training and development of all front of house associates • Responsible for opening and closing procedures of the restaurant • Manage guest relations effectively and efficiently. • Uphold safety and sanitation standards at all times. • Generates new ideas, develops strategies to drive an increase in gross sales. • Oversees all administrative responsibilities for the restaurant according to established standards Show less



Jurys Boston Hotel

• Hospitality
• 1 - 100 Employee

• Assistant Food and Beverage Manager

  • Jul 2007 - Aug 2009

  Overseen Banqueting Operations, three meal a day Restaurant, Kitchen, Two Lounges, and In-room Dining department. Over seen the beverage program with an overall beverage cost of 20% a reduction of 6% Redeveloped wine and cocktail menus for all departments. Overseen Banqueting Operations, three meal a day Restaurant, Kitchen, Two Lounges, and In-room Dining department. Over seen the beverage program with an overall beverage cost of 20% a reduction of 6% Redeveloped wine and cocktail menus for all departments.



Jurys Doyle Hotel Group

• Hospitality
• 1 - 100 Employee

• Assistant Front office Manager

  • Aug 2006 - Jul 2007

• Assistant C&B Manager

  • Aug 2004 - Sep 2006


Jurysdoyle
• Hospitality
• 1 - 100 Employee
• Night Manager

  • Aug 2004 - Aug 2005