Experience

Minnesota Coaches & Affiliates

• United States
• Truck Transportation
• 1 - 100 Employee

• Manager in training

  • May 2023 - Present

  Learning everything about the transportation business with MN Coaches. Learning everything about the transportation business with MN Coaches.



Progressive Insurance

• United States
• Insurance
• 700 & Above Employee

• • Oct 2021 - May 2023

  Supervise 13 employees across 5 MN offices, coordinate workflow and projects for all office admin staff. Implement new processes and gather, review, and organize quantitative data to maintain and/or improve and develop new more efficient processes.

• • Apr 2019 - Oct 2021

  Manage repairs at over 20 shops, took photos of all damaged vehicles and wrote accurate estimates, negotiating to agreements with shop managers/owners. Maintained quality customer service through text, email, and phone on status of repairs.

• • Dec 2016 - Apr 2019



Northwestern Mutual

• United States
• Financial Services
• 700 & Above Employee

• Financial Representative

  • Mar 2016 - Nov 2016



Cub

• Retail
• 700 & Above Employee

• Assistant Store Director

  • Nov 2014 - Mar 2016

  Oversee store when store director is absent, direct department managers in daily business, including sales, ordering, training, hiring, implementing new processes in order to be more efficient and effective on a day to day basis. Oversee store when store director is absent, direct department managers in daily business, including sales, ordering, training, hiring, implementing new processes in order to be more efficient and effective on a day to day basis.



Sam's Club

• United States
• Retail
• 700 & Above Employee

• • Nov 2013 - Nov 2014

  Daily operations of bakery, meat, deli, produce and grocery departments. Hire, train all new and current associates on food safety practices, sales trends, and how to increase sales. Merchandising(displaying and set up of store)of current product and to acquire new product to increase sales. Work closely with small business members to supply inventory and potential new products for their consumers.Food Safe Certified.

• • Aug 2013 - Oct 2013

  Train in all departments and learn responsibilities of each manager. Examples: operations, membership, merchandising, accounting, leadership skills, etc.

• • Jan 2012 - Aug 2013

  Profit and Loss, Compliance(city, county, state, federal), Safety, Theft, Companypolicy/processeso Collaborate with all departments; analysis, preparation and presentation offinancialso Analysis of daily, weekly, monthly, quarterly, and yearly budgetso Analysis of policy and procedures to identify opportunity and create efficientprocesseso Work with government officials(city, county, state, federal) to ensure complianceon all levelso Investigate all loss; internal and external, due to theft or broken processeso Attended APM Academy in Bentonville, AK Sam's Club Home Office Show less

• • Apr 2011 - Jan 2012

  Teach, train, and supervise two associates daily on Audit tasks such as:o Executed audits as assigned - daily, weekly, monthly, yearlyo Completed reports - daily, weekly, monthly, yearlyo Consulted and trained with all associates in club, at all levelso Collaborated with other club leads, managers, associates, and distribution centero Resolved daily issues in receiving of merchandise o Researched, developed, and executed plans of action to improve club efficiencyo Collaborated in training and continued education of new and current associates Show less

• • May 2009 - Apr 2011

  Managed over 35 asscoiates in sales, on-the-job training, communication and mentored multiple associates for future talent in the company.

• • Dec 2005 - May 2009

  Daily work of reached quotas/goals; personal and company implemented· Supervised over 35 associates daily; accountability for productivity and service· Returned and refunded merchandise, processed member applications· Attended bi-weekly professional meetings for department· Trained new associates on company software and register systems· Identified member needs and resolved issues; in person or over the phone· Sold additional company products, credit lines and upgrades to current and newmemberships Show less