Wine Specialist

• Mar 2023 - Present

Greets and assists customers in an enthusiastic and courteous manner. Advises and assists customers with their choices of product for themselves and for gifts. Develops and maintains knowledge of all merchandise in selling area to effectively assist customers with accurate information; keeps current as new product lines are introduced. Assists with merchandising efforts, displays, and floor moves as needed. Answers customer inquiries and provides appropriate… Show more Greets and assists customers in an enthusiastic and courteous manner. Advises and assists customers with their choices of product for themselves and for gifts. Develops and maintains knowledge of all merchandise in selling area to effectively assist customers with accurate information; keeps current as new product lines are introduced. Assists with merchandising efforts, displays, and floor moves as needed. Answers customer inquiries and provides appropriate product-related information. Utilizes various selling techniques to increase sales

Stock Associate

• Mar 2017 - Present

Managed inventory levels and ordering through system applications. Trained new associates to help them reach their true potential. Assist customers to select wines and spirits based on their value.

Associate and Social Media Manager

• Mar 2021 - Present

Vineyard Help Event Coordinator Tasting Room associate - Social Media Manager - Boost Chateau Niagara's profile on all active social platforms by increasing the number of followers they have and the amount of engagement (likes, comments, shares) they receive. Develop written or visual posts to achieve active engagement. - Monitoring and responding to customer and consumer engagements on social media channels - Creating campaigns with messages that represent… Show more Vineyard Help Event Coordinator Tasting Room associate - Social Media Manager - Boost Chateau Niagara's profile on all active social platforms by increasing the number of followers they have and the amount of engagement (likes, comments, shares) they receive. Develop written or visual posts to achieve active engagement. - Monitoring and responding to customer and consumer engagements on social media channels - Creating campaigns with messages that represent the brand voice - Contributing to the tone of the brand Show less Vineyard Help Event Coordinator Tasting Room associate - Social Media Manager - Boost Chateau Niagara's profile on all active social platforms by increasing the number of followers they have and the amount of engagement (likes, comments, shares) they receive. Develop written or visual posts to achieve active engagement. - Monitoring and responding to customer and consumer engagements on social media channels - Creating campaigns with messages that represent… Show more Vineyard Help Event Coordinator Tasting Room associate - Social Media Manager - Boost Chateau Niagara's profile on all active social platforms by increasing the number of followers they have and the amount of engagement (likes, comments, shares) they receive. Develop written or visual posts to achieve active engagement. - Monitoring and responding to customer and consumer engagements on social media channels - Creating campaigns with messages that represent the brand voice - Contributing to the tone of the brand Show less

Online Customer Service

• Feb 2017 - Mar 2017

Merchandiser

• Apr 2016 - Feb 2017

- Merchandising Frito-Lay's complete line of quality products to existing accounts - Communicating with store personnel and working closely with full time Frito-Lay Sales Representatives in a team environment. - Merchandising Frito-Lay's complete line of quality products to existing accounts - Communicating with store personnel and working closely with full time Frito-Lay Sales Representatives in a team environment.

Stock Associate

• May 2008 - Apr 2016

Managed inventory levels and ordering through system applications. Trained new associates to help them reach their true potential.

Wine Associate

• Jul 2011 - Mar 2016

Paired customer tastes and preferences with product selections. Conduct wine class for customers.

Customer Service Rep

• May 2009 - Feb 2010

Proactive and efficient front-end operations, including cashier and service responsibilities. Proactive and efficient front-end operations, including cashier and service responsibilities.

Page

• May 2004 - Jul 2009

Provided high-end information delivery and library resources to customers. Provided high-end information delivery and library resources to customers.