Experience

Tempo LED Lighting

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Manager of Customer Service & Quotations at Tempo LED Lighting

  • Aug 2020 - Present

  Manager of Customer ServiceResponsible for assembling and publishing daily reports for companywide staff meetings. Oversee C/S staff to ensure consistent flow of orders returns & RMA’s. Take personal stake in problem orders/projects to avoid future losses and ensure best possible finish of project. Provide initial level of troubleshooting and technical support to alleviate engineering of unnecessary cases. Manage lead time response based on production schedule and material availability. Work with Production & Materials to expedite orders as needed to meet project deadlines. Work with RSM’s to assemble monthly forecast reports based on Salesforce info then report and distribute numbers for forecast post meeting. Approve rep commission advices after confirming specification & location information is correct. Notables:During the pandemic I worked with executive management to cross train all remaining staff to ensure coverage in case of an absence.Worked with finance and other departments to implement a paperless process that cut down on both cost and waste, but also provided a faster way to obtain information pertaining to audits. Picked up several long-term projects mid-way through and worked with multiple departments to close them out successfully. Show less

• Technical Quotations Manager

  • Mar 2019 - Aug 2020

  -Oversee Quotations and CAD design teams to ensure smooth workflow-Work with regional sales teams on key projects to maximize production potential-Cooporate with known partners to identify high probability opportunities -Perform initial QC and Input of theatrical safety quotation proposals to ensure safety code compliance. -Identify and target key non-spec (cross) opportunities for off-target business opportunities-Perform final submittal review for release or order -Communicate incoming order volume for resource allocation-Forcast quotations volume based on recent trends and historical data-Create & Maintain historical quotations log to track territory and agent quotations volume in order to evaluate individual rep/agent performance year to year. Show less



Performance Lighting Systems

• United States
• Architecture and Planning
• 1 - 100 Employee

• Lighting Quotations

  • Dec 2017 - Feb 2019

  Work together with electrical distributors, contractors and lighting factories to determine pricing for specified and non specified projects up to 20 million dollars. Use industry experience to cross non specified projects in an attempt to win projects from the specified agent's manufacturers. Notable projects include Google, California Market Center, ACCO Systems and other high profile projects. Work together with electrical distributors, contractors and lighting factories to determine pricing for specified and non specified projects up to 20 million dollars. Use industry experience to cross non specified projects in an attempt to win projects from the specified agent's manufacturers. Notable projects include Google, California Market Center, ACCO Systems and other high profile projects.



Graybar

• United States
• Wholesale
• 700 & Above Employee

• Outside Sales Representative

  • Jan 2016 - Nov 2017

  Work with contractors and reps to gain an advantage on projects.Work with my contractors to instill a sense of trust and communication in order to garner more project business.

• Sr. Quotations Specialist

  • May 2014 - Dec 2015

  Lighting Quotations:-Working with vendors, customers, and outside sales reps to produce competitive lighting quotations in a timely manner. -Perform plan takeoffs, send requests to vendors and obtain quotes for assigned projects. -Work with vendor reps to negotiate competitive pricing. -Assemble all needed pricing and information, then report to Outside sales reps to issue official quotation. -Collaborating with management and other quotations staff to continuously improve bid process, ensuring consistent quality. -Backup quotes admin by distributing incoming emails and requests, assigning jobs to various quotes staff and maintaining bid list process. Show less



Consolidated Electrical Distributors (CED) San Bernardino

• Project Manager & Quotes Mgr.

  • Sep 2008 - Apr 2014

  - Oversee projects department, ensuring smooth operation of systems in place. - Work closely with quotes staff to ensure quotes are complete, correct, and competitively price. - Working closely with factories and representatives to guarantee the competitive bid time pricing. - Follow up with contractors on past bids to maximize success rate. - Negotiate project start up with contractors & manufacturers in a timely manner. - Procure or create project material submittals for approval by engineers, architects or end users. - Issue production releases for project material, obtain production schedule, and coordinate delivery with job site personal. -Resolve time frame conflicts quickly using various strategies, Including expedited shipping, weekend deliveries or other non standard methods. -Correct shortages, defects, shipping damage, other problems during construction in a timely and professional manner. - Work closely with contractors on project completion to obtain maintenance manuals, warranty information, and other general close out materials. Show less



Diamond Welding

• United States
• Wholesale

• Welder 1

  • Aug 2007 - May 2008

  Fabrication of hotel patio railings, hand rails, and other gating Design and fab of simple truck racks, bumpers & light mounts Misc. marine repair work General metal fabrication & finish work Fabrication of hotel patio railings, hand rails, and other gating Design and fab of simple truck racks, bumpers & light mounts Misc. marine repair work General metal fabrication & finish work



Consolidated Electrical Distributors (CED) Riverside

• Shipping/Warehouse Supervisor

  • Feb 2005 - Jun 2007

  - Supervise shipping and receiving to ensure all work is being accomplished at a satisfactory rate. - Route incoming orders on to various trucks so that driver can make all stops on time and in order. - Schedule incoming deliveries as not to overload the reveiving team. - Check outgoing material for correctness and report back orders to sales team. - Assign special projects to small teams to maintain clean and organized working environment. - Prep for yearly inventory using teams responsible for specific sections to ensure everything is correctly placed and clearly labeled. Show less



Todd Pipe & Supply

• United States
• Pharmaceutical Manufacturing

• Dispatch and Inventory Control

  • Aug 2002 - Oct 2005

  Dispatch: - Route and coordinate drivers and daily deliveries - Provide proof of deliveries to customers - Process run logs and truck logs - If necessary, perform deliveries in Class C stake bed truck - General forklift duties & order filling if needed I.C.: - Perform randomly generate daily cycle counts - Double check all back order discrepancies - Adjust inventory based on physical inspection - Consult with purchasing to ensure proper inventory levels - Provide back order or "lost sale" reports to management - When needed, change or rearrange location of material to match stock levels Show less