Experience

Sawtooth Software

• United States
• Software Development
• 1 - 100 Employee

• Senior Advisor, Product Manager

  • Sep 2023 - Present

  United States Moving from stakeholder to product manager and working more closely with our Scrum teams while still participating in demonstrations and trainings.

• Managing Director Europe

  • Jul 2021 - Sep 2023

  Manchester Area, United Kingdom Responsible for establishing a subsidiary office in the UK for sales, support and internal IT

• Director of Client Enrichment

  • Jan 2018 - Sep 2021

  Orem, UT Internal pivot to a more inbound sales oriented role with less involvement in the client services team. Lots of screen sharing for software demos and conference calls to help people understand what choice modelling is and how it can help understand customer needs, prioritize software development, or help price a new product. Still involved with representing the end-user for user story meetings and teaching our choice modeling workshop and doing on-site training for customers (and that's still… Show more Internal pivot to a more inbound sales oriented role with less involvement in the client services team. Lots of screen sharing for software demos and conference calls to help people understand what choice modelling is and how it can help understand customer needs, prioritize software development, or help price a new product. Still involved with representing the end-user for user story meetings and teaching our choice modeling workshop and doing on-site training for customers (and that's still my favorite part of my job!).

• Director of Client Services

  • Jul 2012 - Jan 2018

  Orem, Utah Continued sales and support work in Client Services on survey design and analysis, focusing on conjoint analysis and maximum-difference scaling with additional managerial responsibilities over the support team. I typically help teach a choice-modelling workshop several times per year, which is my favorite aspect of this position.

• Consultant, Client Services

  • Jun 2008 - Jul 2012

  Orem, Utah Client Service Consultants go beyond traditional software support and help customers design and field market research surveys using Sawtooth Software's SSI Web system. We help with anything from quota and skip logic, through explaining experimental design and regression analysis to help people understand how the software works under the hood. We also do order processing for purchases and renewals, teach multi-day workshops on choice modelling, and take on consulting projects involving survey… Show more Client Service Consultants go beyond traditional software support and help customers design and field market research surveys using Sawtooth Software's SSI Web system. We help with anything from quota and skip logic, through explaining experimental design and regression analysis to help people understand how the software works under the hood. We also do order processing for purchases and renewals, teach multi-day workshops on choice modelling, and take on consulting projects involving survey programming and data collection. Internally, I am involved regularly in new feature integration and software user interface design.



Brigham Young University

• United States
• Higher Education
• 700 & Above Employee

• Statistics Course Assistant

  • Apr 2007 - Apr 2008

  Course Assistants still teach regular, weekly class sessions with groups of students, but additionally hold weekly meetings to cover upcoming materials and teaching strategies with other Teaching Assistants. Course Assistants also help manage TA schedules, hold exam reviews with hundreds of students, grade exams, and the best ones bring in baked goods to the TA office from time to time.

• Statistics Teaching Assistant

  • Aug 2006 - Apr 2007

  Provo, Utah Area Teaching assistants hold weekly classes to supplement the Professor's teaching and give students more individual attention to help them understand the basic practices of statistics and how such knowledge can be applied to their respective major. Assistants also grade homework, including open-ended questions.



Walmart

• United States
• Retail
• 700 & Above Employee

• Intern

  • May 2007 - Aug 2007

  Bentonville, Arkansas As an intern in Campus Relations/Recruiting, I worked on projects that included executive recruiting feedback and strategies, career website development, brand management, and general applicant experiences. I also was on the Intern committee, helping put together (and worked as an announcer for) an Interns versus Executives charity softball game. My responsibilities on the committee included soliciting donations and prizes from local business for a raffle, coordinating individual donations to… Show more As an intern in Campus Relations/Recruiting, I worked on projects that included executive recruiting feedback and strategies, career website development, brand management, and general applicant experiences. I also was on the Intern committee, helping put together (and worked as an announcer for) an Interns versus Executives charity softball game. My responsibilities on the committee included soliciting donations and prizes from local business for a raffle, coordinating individual donations to the finance department and presenting a sweet giant cardboard check to Big Brothers and Big Sisters of Northwest Arkansas. Show less