Experience

Eagle Market Makers, Inc.

• United States
• Financial Services
• 1 - 100 Employee

• Financial and Commodities Trader

  • Feb 2014 - Present

  -Interprets multiple daily reports on grains and financial instruments to make correct, informed decisions quickly -Assists in creating algorithms that read market data -Manages the day-to-day of buying and selling that is driven by expected economic trends and reviewing past trends -Looks for strong prices to buy and sell on multiple commodities/financial instruments including grains (corn, soybeans, and wheat); two, five, and 10 year treasuries; and spreads -Interprets multiple daily reports on grains and financial instruments to make correct, informed decisions quickly -Assists in creating algorithms that read market data -Manages the day-to-day of buying and selling that is driven by expected economic trends and reviewing past trends -Looks for strong prices to buy and sell on multiple commodities/financial instruments including grains (corn, soybeans, and wheat); two, five, and 10 year treasuries; and spreads



Mass Markets BPO (f/k/a TMone)

• United States
• Outsourcing/Offshoring
• 1 - 100 Employee

• Training & Development Manager

  • Oct 2012 - Jan 2014

  Trained recurring six-week classes of 12–20 trainees for CenturyLink customer service and sales program as a client-certified trainer

• Quality Assurance Manager

  • May 2011 - Sep 2012

  Followed written process to assign quality ranking of account manager calls and brought the average Quality Assurance score in the department from 64% to 79.5% in four months

• Account Manager

  • Sep 2010 - May 2011

  Participated in various sales programs for AT&T including inbound sales, outbound sales, winback sales, retention, and escalations