Software Developer

• Jun 2022 - Present

Telecommunications Specialist

• Aug 2019 - Feb 2020

• Installed, troubleshoot, repaired (in some cases), and redesigned telecommunications systems to support communication and information exchange. • Verified service by reprogramming circuits, alarms, and equipment and conferring with a team of 6 engineers. • Evaluated and tested software and hardware to determine compatibility with existing systems, efficiency, and reliability. • Administered user support to users by implementing procedural and technical solutions to diagnose network and device problems. • Worked closely with network administrators and server engineers to deliver quality service. Show less

Information Technology Engineer

• Feb 2018 - Oct 2018

• Provided secondary training to personnel struggling with technological tools and systems. • Wrote instruction manuals and technical guidance for the preventative maintenance of the ANACS database. • Oversaw quality assurance management and offered suggested recommendations. • Maintained service schedule for software and hardware. • Managed installation, upgrade, and deployment projects and provided on-site direction for network engineers. • Provided secondary training to personnel struggling with technological tools and systems. • Wrote instruction manuals and technical guidance for the preventative maintenance of the ANACS database. • Oversaw quality assurance management and offered suggested recommendations. • Maintained service schedule for software and hardware. • Managed installation, upgrade, and deployment projects and provided on-site direction for network engineers.