Brian Lott
Human Resources and Operations Manager at AMC Theaters- Claim this Profile
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English Full professional proficiency
Topline Score
Bio
Credentials
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ServSafe Manager
ServSafe CertifiedNov, 2019- Nov, 2024
Experience
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AMC Theaters
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United States
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1 - 100 Employee
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Human Resources and Operations Manager
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Apr 2019 - Present
Functioned as a consultant on strategic business operations such as the purchase and install of new POS systems, seating system modernization, and general store layout.Currently handling payroll, benefits, employee relations, recruitment, hiring, firing, training, risk management, and policy creation. Since joining, employee relations with management have improved considerably and turnover has reduced by almost 30%.Addresses new complications daily while operating old equipment and dealing with unexpected high-stress situations with upset customers in a calm and friendly manner.Knowledgeable about HRIS, Applicant Tracking, Payroll, and HCM programs: SuccessFactors, Workforce, Talent Suite, SMG, and several recruitment tools.Excels in easing relations between unpopular corporate decisions and effected clientele, as well as improving customer relations during heavy restructuring.Audits and adjust present and past paperwork to ensure compliance with corporate expectations and federal, state, and local laws and regulations.
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Target
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United States
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Retail
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700 & Above Employee
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Seasonal to Permanent Sales Associate
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Nov 2018 - Apr 2019
In the brief time I was here, I worked from a seasonal employee to one of the most reliable members of the team and learned store processes from top to bottom. I could fill any role and worked all areas of the store.Handled basic store activities such as cashiering, guest service, logistics, stocking, planogram work, ordering, cleaning, and anything else needed.Worked all areas of the store including hardlines, softlines, backroom, and electronics.Heavily drove sales numbers.Emphasized a positive customer and coworker experience, driving a positive work atmosphere.
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Trim and Finish Carpenter
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May 2002 - Mar 2018
Adhered to strict, detail-oriented requests for custom work on various carpentry requests.
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Henderson State University
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United States
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Higher Education
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300 - 400 Employee
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Graduate Teaching Assistant
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Aug 2014 - May 2017
Aided in researching, writing, proof-reading, and copyrighting professorial publications. Constructed presentations, lectured, and guided inexperienced students through academic processes.
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Education
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Henderson State University
M.L.A., Rhetoric and Composition, Philosophy, Linguistics, Social Science -
Henderson State University
M.B.A., Human Resource Management -
Henderson State University
B.A., Psychology, Counseling, Philosophy, English