Experience

Langer Biomechanics

• United States
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Customer Service Representative

  • Oct 2017 - Present

  Assisting customers with placing orders, tracking orders and clarifying questions on orders. Assisted customer with clinical consultations on orders. Familiar with CRM, Great Plains (GP), Docuware and Salesforce order entry systems. Responsible for primary contact for multiple medical clinics. Assisting customers with placing orders, tracking orders and clarifying questions on orders. Assisted customer with clinical consultations on orders. Familiar with CRM, Great Plains (GP), Docuware and Salesforce order entry systems. Responsible for primary contact for multiple medical clinics.



Roma Moulding Inc.

• Canada
• Design Services
• 1 - 100 Employee

• Invoicing and Shipping clerk

  • Sep 2014 - Sep 2017

  Invoicing orders, coordinating freight shipments from the company to customers within Canada and the United States, completion of all customs documentations, reviewing all invoices from freight companies, Coordinating approximately 50-200 shipments daily throughout Canada and the United States, assisting in training of new staff with use of SAP order taking. Familiar with LTL shipments, Purolator, UPS, FedEx and local couriers.

• Customer Care Representative

  • Feb 2012 - Sep 2014

  Placement of orders. SAP entry. Maintaining positive relationships with clients, data entry,



Kennedy House Youth Services

• Assistant Supervisor

  • Aug 2010 - Feb 2012

• Child and Youth Worker

  • Sep 2000 - Aug 2010