Experience

SunteckTTS

• United States
• Truck Transportation
• 200 - 300 Employee

• Pricing Manager

  • May 2016 - Present

  - Manage all truckload and LTL pricing for our sales staff- Manage sales staff on growing their existing business from within- Consistently meeting and exceeding all performance goals.- Generate new business leads through cold calling, and existing customer referrals.- Maintain daily contact with existing clients to determine their shipping needs.- Provide responsive customer service and resolve client issues quickly and efficiently.- Assist in training new sales representatives.

• Supply Chain Manager

  • Apr 2012 - May 2016

  • Generate new business leads through cold calling, and existing customer referrals.• Provide clients with a high level of service and support in order to retain their business and grow the accounts.• Make sales presentations to prospective and existing clients. • Negotiate all shipping rates with clients and prospects.• Maintain daily contact with existing clients to determine their shipping needs.• Provide responsive customer service and resolve client issues quickly and efficiently.• Consistently meeting and exceeding all performance goals.• Assist in training new sales representatives.



Harte Hanks Logistics

• Account Manager/Regional Dispatcher

  • Apr 2005 - Apr 2012

  Manage and coordinate LTL and truckload shipments from high volume manufacturers across the US and Canada. Handle all account specific customer service requests and concerns. Negotiate all rates for shipments inbound and outbound, including vendor to vendor shipments. Determine most economical and expedient method of transportation through transit time analysis (Truckload, LTL, intermodal, air freight or expedite mode) for all time-sensitive materials.Continually reduce costs while maintaining a high level of customer service.Partner with Sales Management to develop ways to improve and grow the customer base.Create and analyze transportation reports and on time delivery scorecards for all customers.Maintain a weekly inventory of product for customers needs.

• Account Manager

  • Sep 2000 - Apr 2005

  Managed high volume time sensitive printing facility.Developed logistical plans that met customer delivery requirementsContracted truckload and LTL carriers.Negotiated rates to transport printed material from printer to numerous newspapers and mail centers across the country.Tracked drivers from pickup to delivery.Researched and resolved all transportation delivery issues.



CARGO TRANSPORT, INC

• Customer Service Manager

  • Sep 1997 - Aug 2000

  Responsible for all company freight rating and freight tracing. Primary contact for outside sales support. Assisted in closing deals with new prospects, prepared all company rate proposals, and managed customer service representatives.Company troubleshooter for all customer requests and concerns in the handling of shipments to assure timely pickup and delivery.Team Leader in restructuring company LTL per hundred weight tariffs.Handled company marketing duties such as advertising, company events, and special orders.