Experience

Luminas, LLC
• United States
• Market Research
• 1 - 100 Employee
• Senior Analyst

  • May 2023 - Present

Mozaic Group Inc.
• United States
• Market Research
• 1 - 100 Employee
• Senior Research Analyst

  • May 2022 - May 2023

Phoenix Marketing International
• United States
• Market Research
• 1 - 100 Employee
• Research Analyst

  • Jan 2022 - May 2022


Escalent

• United States
• Market Research
• 700 & Above Employee

• Insights Analyst

  • Aug 2021 - Jan 2022

• Research Analyst

  • Mar 2020 - Aug 2021


ThinkGen
• United States
• Market Research
• 1 - 100 Employee
• Senior Research Associate

  • May 2019 - Mar 2020


Market Strategies International

• United Kingdom
• Market Research
• 1 - 100 Employee

• IS Support Specialist

  • Mar 2018 - May 2019

   Handle help desk requests for 250+ employees located around the world.  Provide expert level customer service to employees and vendors.  Send required software updates and installations through SCCM  Handle help desk requests for 250+ employees located around the world.  Provide expert level customer service to employees and vendors.  Send required software updates and installations through SCCM



Lincoln Behavioral Services

• United States
• Mental Health Care
• 1 - 100 Employee

• IT Support Specialist

  • Jan 2014 - Mar 2018

   Provided front line support to over 200 users at three different office locations.  Completed IT tickets involving the resolution of network connectivi- ty issues, physically repairing machines, and face to face consulta- tion on proper device usage among other tasks.  Maintained various servers including email, file domain, SQL and dai- ly backup.  Expert level ability with all Microsoft applications including Outlook, Access, Word, Excel, PowerPoint, and Publisher.  Provided front line support to over 200 users at three different office locations.  Completed IT tickets involving the resolution of network connectivi- ty issues, physically repairing machines, and face to face consulta- tion on proper device usage among other tasks.  Maintained various servers including email, file domain, SQL and dai- ly backup.  Expert level ability with all Microsoft applications including Outlook, Access, Word, Excel, PowerPoint, and Publisher.