Experience

Interra Systems

• United States
• Software Development
• 200 - 300 Employee

• Principal Applications Engineer

  • Jul 2023 - Present

  Jacksonville, Florida, United States - Serve as the technical expert and primary point of contact for customers during pre-sales and post-sales activities. - Understand customer requirements, provide technical consultations, and deliver compelling product demonstrations and presentations. - Collaborate with the sales team to develop customized solutions and address customer needs effectively. - Conduct thorough analysis and troubleshooting of technical issues, ensuring timely resolution and customer satisfaction. -… Show more - Serve as the technical expert and primary point of contact for customers during pre-sales and post-sales activities. - Understand customer requirements, provide technical consultations, and deliver compelling product demonstrations and presentations. - Collaborate with the sales team to develop customized solutions and address customer needs effectively. - Conduct thorough analysis and troubleshooting of technical issues, ensuring timely resolution and customer satisfaction. - Participate in product design reviews, providing valuable insights and feedback to the development team. - Develop and maintain a strong knowledge base of Interra Systems products, features, and industry trends. - Assist in the creation and review of technical documentation, including user manuals, installation guides, and release notes. - Provide training and support to customers and internal teams on product functionality and best practices. - Actively contribute to product roadmap discussions and product enhancement ideas based on customer feedback and market trends. - Streamline the classification, quality control, and monitoring from content preparation to delivery Show less



Extreme Reach

• United States
• Advertising Services
• 500 - 600 Employee

• Director, Video Technology

  • Mar 2009 - Nov 2022

  Jacksonville, Florida Area Key Objective: Establish thought leadership and a comprehensive knowledge base to help Extreme Reach become the leader in advertising distribution. Advise the company on new encoding technologies (4K, H.264/AVC, H.265/HEVC) and trends. Establish best practices and industry standards pertaining to video quality within the industry. Integrated automated fingerprint encoding into the system so all advertisers and brands had access to tracking data through analytics platforms. Worked with… Show more Key Objective: Establish thought leadership and a comprehensive knowledge base to help Extreme Reach become the leader in advertising distribution. Advise the company on new encoding technologies (4K, H.264/AVC, H.265/HEVC) and trends. Establish best practices and industry standards pertaining to video quality within the industry. Integrated automated fingerprint encoding into the system so all advertisers and brands had access to tracking data through analytics platforms. Worked with the Digital team to implement video standards for VAST tags with web publishers across the country, tested and implemented on open source software (FFMPG, x.264, WebM, ImageMagick, VLC). Extensive knowledge of media container formats (MP4, MKV, MXF), encoding schemes (AAC, AVC, HEVC, H.264, H.265), and streaming protocols (HLS, DASH). Transitioned transcoding farm from multiple on-premise sites to Cloud transcoding in S3/AWS. Established the broadcast standards and quality assurance procedures for automated media ingestion and delivery for the leader in ad distribution. Led team responsible in testing and implementing new Automated Quality Control software (Imagine QUIC to Interra BATON). Established partnerships with encoding and media vendors (Telestream, Harmonic, Encoding.com)/ technical organizations (IAB,SMPTE,SBE). Worked with IAB Tech Lab on instituting new quality and upload standards. Worked with engineering and dev teams on software requirements to efficiently support media transcoding and automated quality control. Helped thousands of media receivers to establish and test new video codecs/troubleshoot media encoding profiles and workflows using video quality analysis tools that utilize PSNR/VMAF. Monitored and constantly targeted new ways to improve media quality, throughput, and system automation. Transitioned all deliverables to meet CALM standards when law enacted. Represented the company during the National Association of Broadcasters Conference 2009-Present. Show less



FastChannel, Inc.

• Broadcast Quality Control and Technical Engineering Manager

  • 2004 - 2007

  Greater Chicago Area Key Objective: Establish standards, procedures, guidelines and hire teams to lead the quality assurance effort for the leading ad distributor in the industry. Worked with development to design a state-of-the-art Quality Control System for ad delivery. Worked with Vela Centaur and Minerva encoding software, and beta tested new video encoding platforms at the time such as Telestream ClipMail and Flip Factory. Lead teams responsible for the video encoding and QC of incoming broadcast… Show more Key Objective: Establish standards, procedures, guidelines and hire teams to lead the quality assurance effort for the leading ad distributor in the industry. Worked with development to design a state-of-the-art Quality Control System for ad delivery. Worked with Vela Centaur and Minerva encoding software, and beta tested new video encoding platforms at the time such as Telestream ClipMail and Flip Factory. Lead teams responsible for the video encoding and QC of incoming broadcast masters for digital distribution, ensuring SMPTE standards/practices were met. Managed teams of quality control engineers and support technicians; personnel duties included: employee coaching/development, issue escalation/resolution, departmental structure, SOP/technical documentation authoring, procedure implementation, project management, and adherence to departmental budget. Orchestrated and facilitated many facility relocations, maintaining zero system downtime. Represented the company during the National Association of Broadcasters Conference 2003-2007. Show less



DG Systems, Inc.

• Quality Control Manager

  • 2000 - 2004

  San Francisco, CA and Dallas/Fort Worth Area DG merged with Fast Channel in 2006.

• Senior Video Engineer

  • 1999 - 2000

  Greater Chicago Area DG merged with Fast Channel in 2006.



Tribune Media Services

• United States
• Entertainment Providers
• 100 - 200 Employee

• Transmission Technician / Master Control Operator / SAT Eng

  • Jan 1998 - Nov 1999

  CLTV News, Greater Chicago Area Worked as Master Control Operator for 24 hr News Service ensuring QC of playout to thousands of viewers in the Chicagoland area. Operated live truck, performing ENG, setting up live and recorded microwave transmissions from remote sites. Performed Electronic News Gathering (ENG) and Satellite News Gathering (SNG) tasks including down-linking of satellite transmissions and recording of live remote feeds for airing and playback. Beta tested AP’s ENPS digital file and encoding system. Encoded and… Show more Worked as Master Control Operator for 24 hr News Service ensuring QC of playout to thousands of viewers in the Chicagoland area. Operated live truck, performing ENG, setting up live and recorded microwave transmissions from remote sites. Performed Electronic News Gathering (ENG) and Satellite News Gathering (SNG) tasks including down-linking of satellite transmissions and recording of live remote feeds for airing and playback. Beta tested AP’s ENPS digital file and encoding system. Encoded and Barcoded commercial content for playout on the SONY LMS system. Operated Robotic cameras, Floor Directed, and worked the audio boards for live news shows and taped programming. Show less



US Navy

• United States
• Armed Forces
• 700 & Above Employee

• Interior Communications Electrician, Specailizing in Broadcast Systems

  • 1993 - 1998

  Greater San Diego Area Supervised technicians responsible for preventive maintenance and QC of shipboard CCTV Systems. Coordinated training for over 30 divisional personnel. Researched and coordinated CCTV studio design and broadcast equipment layout. Maintained, operated, and repaired broadcast systems integration equipment. Resolved complex issues using blueprints, schematics, and technical manuals.