Salesforce Administrator

• Oct 2021 - Present

Salesforce Administrator - Contractor

• Jul 2021 - Oct 2021

Salesforce Administrator

• Aug 2020 - May 2021

Contract Reviewer

• Apr 2019 - Apr 2020

Reviewed thousands of contracts to identify and record required information, aiding in the digitization process of major state medical contracts. Regularly performed quality control checks to ensure digitized contract information met all data and project requirements. Participated in special projects to aid managers when data capture process required non-standard procedures and further analysis. Reviewed thousands of contracts to identify and record required information, aiding in the digitization process of major state medical contracts. Regularly performed quality control checks to ensure digitized contract information met all data and project requirements. Participated in special projects to aid managers when data capture process required non-standard procedures and further analysis.

Sales Representative

• Dec 2017 - Dec 2019

Used Customer Relationship Management (CRM) software to contact cold and warm leads via e-mail and phone, prospecting for sales and proving product-related information. Full transport and set-up of Softub display booth at area events. Acted as lead salesperson, greeting participants, providing sales pitch, answering questions, closing the sale, capturing leads, and aiding customers with purchase-related paperwork and financing options. Cold phone prospecting of Florida spa and pool dealerships for business to business sales. Creation and maintenance of Florida spa/pool dealership database in Excel.

E-Commerce Business Owner

• Jul 2013 - Dec 2019

Provides outstanding customer service in all stages of the sales process, as well as post-sale issues and on-going support. Design, creation, maintenance of E-Commerce website, business blog, and social media. Develops and implements marketing strategies, including Google Adwords, Search Engine Optimization, e-mail marketing, and networking with other businesses. Provides outstanding customer service in all stages of the sales process, as well as post-sale issues and on-going support. Design, creation, maintenance of E-Commerce website, business blog, and social media. Develops and implements marketing strategies, including Google Adwords, Search Engine Optimization, e-mail marketing, and networking with other businesses.

Surface Logger/MWD Engineer

• Aug 2012 - Jul 2013

Responsible for soil sample collection, geological analysis, horizon identification, calcium carbonate tests, and monitoring of gas levels. Provided reliable and efficient measurement/logging services while drilling, including surveys and Gamma ray log files. Responsible for soil sample collection, geological analysis, horizon identification, calcium carbonate tests, and monitoring of gas levels. Provided reliable and efficient measurement/logging services while drilling, including surveys and Gamma ray log files.

Intelligence Analyst

• Oct 2010 - Jun 2011

Worked as a HUMIT analyst in conjunction with federal agents to identify and map terrorist networks and illegal drug operations in Afghanistan. Researched information on classified and unclassified networks to corroborate information obtained by field agents. Briefed relevant information and key findings to senior leadership at weekly meetings and video-teleconferences. Researched and compiled numerous reports to produce weekly updates for senior government officials. Off-duty hours: Set-up and organized a care package operation. Delivered over thirty boxes of goods to a local orphanage in Kabul, Afghanistan.

Intelligence Analyst

• Mar 2009 - Oct 2010

Worked as an analyst on the GLOBAL HARVEST Contractor Integration Support project providing technical and analytical expertise to the AFISR / A2I division, major Combatant Commands, and National-level Agencies. Primary responsibilities were to collect, manipulate, analyze, and fuse multi-source intelligence products, concentrating on information operations analytical approaches to support operational planners and war fighters. Performed key node analyses and built electronic target folders on each key node identified for transnational terrorist-related Target Systems Assessments. Developed products into web files that could be viewed using a platform-independent viewer containing the information gathered and analyzed in accordance with the Transnational Threats branch GLOBAL HARVEST templates. Fully certified in accordance with government standards on GLOBAL HARVEST Threat Finance analysis.

Intelligence Specialist

• Jul 2004 - Jul 2010

Prepared intelligence reports, documents, and briefs in support of critical, time-sensitive operations. Research and analysis of complex geopolitical situations, terrorist networks, and financial crimes. Input, integration, and management of large data sets in Excel and Analyst Notebook. Researched and answered all questions presented by officers in a timely manner. Managed and assisted with duties and projects of junior enlisted military members. Prepared intelligence reports, documents, and briefs in support of critical, time-sensitive operations. Research and analysis of complex geopolitical situations, terrorist networks, and financial crimes. Input, integration, and management of large data sets in Excel and Analyst Notebook. Researched and answered all questions presented by officers in a timely manner. Managed and assisted with duties and projects of junior enlisted military members.

Intelligence Specialist

• Aug 2007 - Aug 2008

Collection and analysis of raw intelligence information in order to brief military officers, law enforcement officials, and government contractors on critical situations within assigned areas of operation. Prepared daily threat level reports, based on raw intelligence and research on classified and unclassified systems. Provided specialized support to command personnel throughout Iraq, including intelligence products and reports. Traveled to various regions in Iraq for information gathering, to act as a liaison on various projects, or to investigate criminal activity. Trained with the M-16, 9mm, 50 cal, as well as heavy motor vehicle equipment operation and maintenance. Completed all administrative duties and basic military requirements in a time-sensitive manner.

Research Coordinator

• Oct 2001 - Jan 2007

Oversaw daily operations of Crop and Soil Science laboratory, including management of graduate student projects. Scheduling and management of laboratory duties for student workers.Assisted departmental professor with instruction of classes by preparing Powerpoint Presentations, conducting research, and completing administrative tasks.Provided staff training on new processes and procedures, assessing performance and providing feedback; designing and coordinating training and staff development programs; defining the duties and responsibilities for staff. Ensured procedures and standards adhered to university, state, and federal policies.Designed, tested and implemented new laboratory procedures and methods. Performed data entry and statistical processing and analyses.Liaison between department and governmental agencies on current research grants.

Student Worker

• Mar 2000 - Oct 2001

Performed field research of crops, including measurement of canopy cover, respiration, and drought resistance. Field care, management, harvest, installation of irrigation systems.Conducted tests and evaluation of agricultural commodities such as grains, grasses, corn, cotton, soybeans, and peanuts. Insect and plant disease identification and study.Implemented research design and requirements in accordance with grant proposals. Data entry and statistical analysis of results from field data and open source research.Greenhouse management, plant and large animal husbandry. Hazardous waste compliance management.