Senior IT Administrator

• Feb 2018 - Present

Duties: - Design, configure and manage hybrid infrastructure with Microsoft Azure and VMWare vSphere - Responsible for day-to-day IT operations (troubleshooting & resource allocation) - Define and improve IT processes ensuring efficiency and security - Ensure high availability connection between 4 global offices (Dubai, Houston, Beijing, and Johannesburg) - Lead team in most IT projects and deployments - Assess, test, implement PoC and recommend new systems & technologies to management - Responsible for IT hardware and software procurement. Ensure good working relationship with vendors and suppliers - Closely collaborate with development team to provide IT infrastructure for in-house EPR system - Proactively identify IT pain-points and implement strategic solution Highlights: - Design and configured all Azure infrastructure (FileSync, Virtual Desktop, App Proxy, Kubernetes Service with AGIC, vNet S2S VPNs, and Backups) - Setup Azure Devops to automate CI/CD Pipeline with Github - Implementation of Mobile Device Management using Samsung Knox - Digital transformation of IT inventory by implementing open source IT Asset Management - Migration of all workstation to SSD drives, improving performance and saving on electricity bill - Implemented DMARC to improve email reputation and delivery - Improved interoffice connectivity by implementing a full mesh network between offices - Initiated ISP service optimization resulting in 350,000 AED annual savings - Implemented free network monitoring tool with trigger automation Systems & Technologies: Azure / Office365 / Exchange 2016 / VMWare vSphere / Windows Servers (AD,DNS,DHCP,WSUS) / Kubernetes / Docker / Azure Devops / Github / MS SQL / Linux / SonicWALL / Sophos Endpoints / Avaya PBX / Cisco Switches / Veeam backup / EMC SAN storage / PowerShell / Ansible / MailStore / Sharepoint / Samsung Knox / MDM Show less