Experience

Printing Arts

• United States
• Printing Services
• 1 - 100 Employee

• Customer Service Representative

  • Sep 2022 - Present



Schneider Graphics, Inc.

• Lake Zurich, Illinois, United States

• Estimator/Customer Service

  • Jul 2021 - Jan 2022



Jetson Mailers

• United States
• Advertising Services
• 1 - 100 Employee

• Senior Account Manager

  • Jul 2020 - Nov 2020



RR Donnelley

• United States
• Advertising Services
• 700 & Above Employee

• Direct Mail Account Manager

  • Oct 2018 - Apr 2020



Compu-Mail

• United States
• Advertising Services
• 1 - 100 Employee

• National Sales Representative

  • Aug 2017 - Mar 2018

  Sales Professional helping new & existing customers that have a need to: ♦ Create a more intimate/personal experience with their customers ♦ Better utilize their customer data ♦ Digitally retarget highly interested prospects ♦ Increase customer lifetime value through smarter customer acquisition and retention efforts ♦ Drive behavior to get the best possible ROI… make your dollars work harder ♦ Create a bond that generates feverish loyalty Also, specializing in growing the customer revenue of our clients through intelligent customer mapping and data analysis. Our data analysis identifies up-sell and cross-sell opportunities, as well as which customers are displaying signs of leaving your customer base. We then turn the data into personalized direct mail, email and text messages that achieve more relevant messaging, stronger calls to action and higher response rates.



Jetson Mailers

• United States
• Advertising Services
• 1 - 100 Employee

• Senior Account Manager

  • Jun 2000 - Jul 2017

  Responsible for internally coordinating major client high volume direct mail projects from conception to delivery, (i.e., data processing, document personalization, in/off line finishing, bindery, inserting, mail management, & logistics). Also, coordinate the initial client order processing, management of lists, printing, & any other external services needed for their direct marketing programs. Responsible for internally coordinating major client high volume direct mail projects from conception to delivery, (i.e., data processing, document personalization, in/off line finishing, bindery, inserting, mail management, & logistics). Also, coordinate the initial client order processing, management of lists, printing, & any other external services needed for their direct marketing programs.



Senior Midwest Direct

• Lemont, IL

• Laser Print Dept./IT Manager

  • Jun 2000 - Jul 2017

  Responsible for all high volume incoming and outgoing variable data print projects from conception, prior to lettershop production. * Responsible for the management & scheduling of all data processing, & variable programming functions within IT. • Responsible for the management & scheduling of the operation of OCE continuous form high speed laser print systems. • Responsible for the management & scheduling of MCS Inkjet Array imaging systems. • Responsible for the management & scheduling of all bindery finishing equipment (i.e., cutters, folders, labelaires, & affixing) Other duties include working closely w/ Field Service Technicians, Management, & Sales. Also, heavily involved with assisting Account Managers with their daily duties so they may complete their jobs in a timely and error free manner. Primary purchasing agent for all parts & consumables within respective departments.



Creative Automation Company (As of 12/1/2012 is Valid USA)

• United States
• Advertising Services
• 1 - 100 Employee

• Laser Print Facility Supervisor

  • Sep 1999 - Jun 2000

  Second shift Laser Print Dept. Supervisor. Responsible for all daily incoming and outgoing print projects in a leading direct mail production company. Other duties include job scheduling, plus maintaining and operating IBM Infoprint 4000 high-speed laser print systems. Second shift Laser Print Dept. Supervisor. Responsible for all daily incoming and outgoing print projects in a leading direct mail production company. Other duties include job scheduling, plus maintaining and operating IBM Infoprint 4000 high-speed laser print systems.



Magna Imaging Group

• Glendale Heights, IL

• Lead Laser Print Operator

  • Jun 1997 - Sep 1999

  Full time 1st shift Lead Laser Print Operator in a high volume direct mail print shop. Responsible for the operation & basic maintenance of OCE continuous form high-speed laser print systems to obtain maximum production output. Also responsible for quality control and shipping and receiving as needed. Full time 1st shift Lead Laser Print Operator in a high volume direct mail print shop. Responsible for the operation & basic maintenance of OCE continuous form high-speed laser print systems to obtain maximum production output. Also responsible for quality control and shipping and receiving as needed.