Experience

JES Foundation Repair

• United States
• Construction
• 100 - 200 Employee

• Field Superintendent

  • Oct 2020 - Present

  Foundation Repair SpecialistOversee 10 production crews installing roughly $800,000 to $1,200,000 revenue per monthDriving revenue and keeping a production calendar flowingMaintaining customer contactRunning specific installation and safety trainings multiple times a weekReviewing scopes of work for upcoming jobs , identifying potential issues and making sure the production teams are prepared to execute the installHandling escalated customers when issues arise with a project and making sure the issues are resolvedBeing on site and helping the crews to troubleshoot issues they run into in the fieldManaging paperwork such as change orders and as-builtsProblem solving and changing scopes of work to address unforeseen conditions or obstructions.Job documentation. Uploading notes for every interaction with a customer and uploading photos for site visits. Show less

• Foreman

  • Mar 2019 - Oct 2020

  Working with management on creating scopes of work to resolve issues with escalated customers and outstanding permitsInstalling basement waterproofing systems, sump pumps, buried discharge lines, dehumidifiers, crawlspace encapsulations, and crawlspace drainage systemsWorking with county and city inspectors to resolve failed inspectionsManaging a crew that consisted of myself and two other men.Diagnosing issues at hand whether it may be past, present, or in the near future.Approaching escalated customers and transforming them into 5 star reviewsJob documentation. Uploading notes and photos for each job. Show less

• Service Technician

  • Jul 2018 - Mar 2019

  Running annual service/maintenance calls for previously installed systemsRunning reactive service calls for issues customers were having with their systems and problem solving issuesCreating scopes of work to get issues resolvedRunning emergency service calls and making repairs on flooded basements and crawlspaces.Job documentation. Notes and photosKeeping the service van stocked with materials