Experience

Smith Brothers Farms
• United States
• Food and Beverage Services
• 1 - 100 Employee
• Route Manager

  • Apr 2020 - Present


Sound Publishing

• United States
• Newspaper Publishing
• 100 - 200 Employee

• Logistics Operations Manager

  • Sep 2014 - Apr 2020

  Manage annual department budget and review and approve department expendituresManage operations with production teams to deliver ongoing content updates for digital subscribers Manage team of circulation department district managersAnalyze logistics and generate reports for Operations DirectorCoordinate logistics with plant production managers and transportation managerManage customer relations efforts for print and digital subscribersLead customer service efforts along with district managersCoordinate online customer service efforts with outside support teamCoordinate marketing strategies and manage marketing campaignsManage warehouse inventory and coordinate and execute supply ordersRecruit, train, and manage independent distributorsPlan, direct, and continually track and report on subscription drive campaign progressAnalyze customer subscription trends and create reports for marketing teamWork with stores selling our product and manage dealer accounts and dealer billingManage and track all circulation revenue and provide reports for Publishers Show less

• District Manager

  • Aug 2010 - Aug 2014

  Recruit and train independent contractorsManage team of independent contracted delivery personnelManage route delivery orders and relay to contractorsDirect subscription drive campaignsLead customer service efforts



CAVEO SOLUTIONS LIMITED

• United Kingdom

• Product Owner

  • Apr 2016 - Aug 2018

  Create User Stories to define product vision, manage product backlog, manage agile sprints and coordinate with Scrummaster to assign tasks to developers Maintain product vision through updates and revisions. Manage QA testing and perform UAT, develop Reports and presentations for in-development products. Use Adobe Photoshop and Illustrator to create images for website and application. Work closely with developer teams to plan and implement all projects and lead Weekly Sprint Review meetings with Scrummaster and Developers Show less