Brian Jackson
Worship Arts Director at Kensington Community Church- Claim this Profile
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Bio
Adam Buckland
Working with Brian as part of the worship team was always a great experience. His musical ability, attitude, and personality helped the group work well together to bring a great energy and sense of fun to the service. Brian's easy going approach allows him to be an effective leader without bringing any stress or strain to the process.
Julie Pickett-Hall
Brian is a great asset in a customer service role. He excels at serving the customer and helping find a positive resolution. With his people skills and deep understanding of the systems we use, he was able to quickly and efficiently find an answer for our users whether over the phone, through email, or instant messaging assistance. Brian was able to set many policies and develop a library of helpful answers to some common and even not so common questions. He adopted a friendly and helpful tone that always left our customers pleased, and demonstrated patience and kindness to our more upset or itinerant users.
Adam Buckland
Working with Brian as part of the worship team was always a great experience. His musical ability, attitude, and personality helped the group work well together to bring a great energy and sense of fun to the service. Brian's easy going approach allows him to be an effective leader without bringing any stress or strain to the process.
Julie Pickett-Hall
Brian is a great asset in a customer service role. He excels at serving the customer and helping find a positive resolution. With his people skills and deep understanding of the systems we use, he was able to quickly and efficiently find an answer for our users whether over the phone, through email, or instant messaging assistance. Brian was able to set many policies and develop a library of helpful answers to some common and even not so common questions. He adopted a friendly and helpful tone that always left our customers pleased, and demonstrated patience and kindness to our more upset or itinerant users.
Adam Buckland
Working with Brian as part of the worship team was always a great experience. His musical ability, attitude, and personality helped the group work well together to bring a great energy and sense of fun to the service. Brian's easy going approach allows him to be an effective leader without bringing any stress or strain to the process.
Julie Pickett-Hall
Brian is a great asset in a customer service role. He excels at serving the customer and helping find a positive resolution. With his people skills and deep understanding of the systems we use, he was able to quickly and efficiently find an answer for our users whether over the phone, through email, or instant messaging assistance. Brian was able to set many policies and develop a library of helpful answers to some common and even not so common questions. He adopted a friendly and helpful tone that always left our customers pleased, and demonstrated patience and kindness to our more upset or itinerant users.
Adam Buckland
Working with Brian as part of the worship team was always a great experience. His musical ability, attitude, and personality helped the group work well together to bring a great energy and sense of fun to the service. Brian's easy going approach allows him to be an effective leader without bringing any stress or strain to the process.
Julie Pickett-Hall
Brian is a great asset in a customer service role. He excels at serving the customer and helping find a positive resolution. With his people skills and deep understanding of the systems we use, he was able to quickly and efficiently find an answer for our users whether over the phone, through email, or instant messaging assistance. Brian was able to set many policies and develop a library of helpful answers to some common and even not so common questions. He adopted a friendly and helpful tone that always left our customers pleased, and demonstrated patience and kindness to our more upset or itinerant users.
Experience
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Kensington Community Church
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Traverse City, Michigan, United States
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Worship Arts Director
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Jun 2023 - Present
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Cherryland Electric Cooperative
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Traverse City, Michigan, United States
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Staking Technician
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Dec 2020 - Present
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Consumers Energy
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United States
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Utilities
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700 & Above Employee
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CEM Service Designer
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Nov 2017 - Dec 2020
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CEM Design Intern
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Jun 2017 - Nov 2017
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Northwestern Michigan College
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Traverse City, Michigan
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Writing Center Reader
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Aug 2016 - May 2017
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Sugar Beach & Grand Beach Resorts
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Traverse City, Michigan
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Guest Services Coordinator
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Jul 2015 - May 2016
I'm excited to be joining the team at Sugar Beach Resort in Traverse City, Michigan this summer. I have always loved the travel & tourism industry and love taking vacations with my family. The setting here is simply beautiful, and I look forward to adding more skills to my arsenal while I begin continuing my education this fall. I'm excited to be joining the team at Sugar Beach Resort in Traverse City, Michigan this summer. I have always loved the travel & tourism industry and love taking vacations with my family. The setting here is simply beautiful, and I look forward to adding more skills to my arsenal while I begin continuing my education this fall.
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Christ Jesus Community Church
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Richmond, IN
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Worship Pastor
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Oct 2004 - Dec 2015
• Serve as worship leader for five person team, providing music to 250 member church on a weekly basis • Schedule and coordinate rehearsals and musicians, ensuring that everyone is clear on upcoming expectations and performances • Develop and implement original and creative events to encourage widespread participation from different age groups • Oversee sound and recording equipment for church body, facilitating upgrades, maintaining current equipment, and ensuring usability through training Show less
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Doxpop, LLC
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Richmond, IN
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Customer Service Specialist
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Jun 2007 - Jun 2015
• Lead the customer service team in providing customer support for online legal repository for the state of Indiana • Coordinate and present training sessions for Indiana attorneys and county officials • Provide written content focusing on news announcements, special promotions, or suggested features, for Doxpop newsletter and blog , reaching over 150,000 readers • Initiated launch of Doxpop’s first online chat support system • Created series of video tutorials, allowing users to fully understand the benefits of Doxpop’s many features • Member of application testing team with responsibilities in onboarding testing, regression testing, and automated test writing • Manage marketing and social media for the company with an emphasis on creating and later expanding online communication presence • Provide backup assistance for accounts receivable department Show less
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Education
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2015 - 2017
Northwestern Michigan College
Engineering Technology, Engineering Technology: Unmanned Aerial Systems -
1999 - 2004
Greenville University
Pastoral Ministries, Religion
Community
