Student

• Nov 2020 - Present

Currently working on my ITIL4, CompTIA A+, CompTIA Net+, CompTIA & Sec+ Certifications Currently working on my ITIL4, CompTIA A+, CompTIA Net+, CompTIA & Sec+ Certifications

Service Specialist 2

• Jan 2019 - Nov 2020

Diagnose and repair routine electronic control system malfunctions. Provide sketches of field changes and discrepancies for engineering corrections and drawings. Communicate with customers upon arrival and before leaving the work site. Meet regularly with customers to become familiar with operating problems. Keep customers informed of the nature of service provided, outstanding issues, and recommended system enhancements, upgrades, and/or repairs. Promote the sale of add-on work. Manage assigned work to meet professional execution, time, and customer satisfaction standards. Report problems or changes to management immediately. May provide training to customers on electronic control systems operations. Deliver manuals and documentation to customers for training. Support the mechanical staff on non-complex, non-critical equipment. Compile job documentation, such as certificates of completion, customer training forms, training certificates, and punch lists. Show less

Controls System Specialist

• Jun 2015 - Apr 2018

⦁ Performed Custom programming for job-specific applications.⦁ Conducted Field tech and customer training⦁ Performed Product Development Team assignments, including functional design.⦁ Performed Complex integration projects communicating across multiple building automation protocols.

Controls technician

• Oct 2013 - Jun 2015

Electronics Technician

• Mar 2006 - Dec 2013

Eight years of military experience testing, troubleshooting, maintaining, and repairing computer-controlled electronic, mechanical and hydraulic systems. Experience includes electronic equipment inspection, testing and troubleshooting of system level to the component level, test & measurement, safety and training. Eight years of military experience testing, troubleshooting, maintaining, and repairing computer-controlled electronic, mechanical and hydraulic systems. Experience includes electronic equipment inspection, testing and troubleshooting of system level to the component level, test & measurement, safety and training.