Experience

Software Resources

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• IT Change Manager

  • May 2022 - Present

  Orlando, Florida, United States I am working a contract position for the Walt Disney Company.



DATAMTX LLC

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• IT Manager

  • Oct 2021 - May 2022

  Peachtree Corners, Georgia, United States DATAMTX LLC is a true 21st century company offering superior services from a global staff dedicated to making every client and every project our top priority. From our humble beginnings as an IT consulting firm we have always maintained our staff as our greatest feature. For DATAMTX, a project is not only measured by end results, but by the relationship created along the way. Technology. IT is everywhere. IT is a pretty big deal. But what we here at Datamatics think - is that what is more… Show more DATAMTX LLC is a true 21st century company offering superior services from a global staff dedicated to making every client and every project our top priority. From our humble beginnings as an IT consulting firm we have always maintained our staff as our greatest feature. For DATAMTX, a project is not only measured by end results, but by the relationship created along the way. Technology. IT is everywhere. IT is a pretty big deal. But what we here at Datamatics think - is that what is more important - is people. Today's rapidly changing and emerging technologies and software are vital to a successful business, but first and foremost are the people that have developed and created that organization. DATAMTX has built a reputation as being an innovative and creative IT Services firm, providing flexible solutions ranging Consulting to Staffing. Our flexible model allows to engagement at any stage of the software life cycle including analysis, design, development, implementation, testing, production and follow up maintenance of systems. Show less



CAI

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Service Delivery Manager

  • Aug 2020 - Oct 2021

  Lake Mary, Florida, United States CAI is a leading business technology services firm committed to helping private and public organizations drive value, improve productivity, and enhance the customer experience. The firm specializes in digital transformation services, including application management, strategy and consulting, intelligent automation, contingent workforce solutions, IT service management, and business analytics. https://cai.io/who-we-are/



Costa Sunglasses

• United States
• Sporting Goods Manufacturing
• 100 - 200 Employee

• IT Manager - Infrastructure

  • Feb 2016 - Jul 2020

  Daytona Beach, Florida Area Costa builds the clearest sunglasses on the planet for those who live to be on the water. Born on the water and we're still inspired by it. We want to be on it, we want to protect it, and we want to inspire others to do the same.



SNI Technology

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Systems Support Specialist

  • Sep 2015 - Feb 2016

  Orlando, Florida Area SNI Technology is a premier provider of information technology recruitment and staffing services. SNI Technology offers technical talent on a contract, contract-to-hire, and direct-hire basis in a wide variety of technical disciplines. Contract-to-hire for Tupperware Brands Corporation | Forbes.com Platinum 400 - America's Best Big Companies |2008 - 2014 Fortune World's Most Admired Company



Bohemia Interactive Simulations

• Czechia
• Software Development
• 200 - 300 Employee

• Global Customer Support Manager

  • Feb 2015 - Sep 2015

  Orlando, Florida Area Responsible for managing the Bohemia Interactive Simulations Global Customer Support Department(USA, UK, Australia and Czech-Republic). Bohemia Interactive Simulations (BISim) is a global software company at the forefront of simulation training solutions for military and civilian organizations. BISim develops high-fidelity, cost-effective technologies for tactical military training. We apply game-based technology to a range of breakthrough, military-specific training and simulation… Show more Responsible for managing the Bohemia Interactive Simulations Global Customer Support Department(USA, UK, Australia and Czech-Republic). Bohemia Interactive Simulations (BISim) is a global software company at the forefront of simulation training solutions for military and civilian organizations. BISim develops high-fidelity, cost-effective technologies for tactical military training. We apply game-based technology to a range of breakthrough, military-specific training and simulation software products. www.bisimulations.com Show less



Remington College

• United States
• Education Management
• 500 - 600 Employee

• Service Desk Manager

  • Jun 2009 - Feb 2015

  Heathrow, FL Non-Profit, Non-Traditional At Remington College, our diploma and degree programs are designed for non-traditional students who want focused, hands-on training that helps to prepare them for entry-level positions within their chosen field, typically in less time than it takes with a traditional four-year college program.



OQO, Inc.

• IT Support Specialist

  • May 2007 - May 2009

  OQO was a U.S. computer hardware company that was notable for the manufacture of handheld computers. OQO also started the UMPC (Ultra Mobile Personal Computer) category. Managed the Desktop Support Technician and IT Support Specialist I Coordinate with the Network Administrator and Windows Systems Administrator to implement the latest security standards across all machines/network. Troubleshoot computer & network operations technical issues for Tier I, Tier II issues. Provide… Show more OQO was a U.S. computer hardware company that was notable for the manufacture of handheld computers. OQO also started the UMPC (Ultra Mobile Personal Computer) category. Managed the Desktop Support Technician and IT Support Specialist I Coordinate with the Network Administrator and Windows Systems Administrator to implement the latest security standards across all machines/network. Troubleshoot computer & network operations technical issues for Tier I, Tier II issues. Provide day-to-day support to employees for software/hardware issues. Responsible for managing all IT assets. Create, update, and maintain the company corporate images for the laptops/desktops, using Ghost and Altiris. Provide support/troubleshoot for all inner-office/remote users. Install and configure desktop/laptop systems for new employees. Answer phone calls, email, or walk-up visits, serving as the 2nd level support. Support/troubleshoot Outlook/Entourage in an Exchange/Active Directory environment. Blackberry and PDA support. Show less



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Systems Support Analyst

  • Jan 2000 - Jun 2006

  Apple is an American multinational corporation that designs and manufactures consumer electronics, computer software, and personal computers. The company's best-known hardware products include Macintosh computers, the iPod, the iPhone and the iPad. Setup and configured Apple/PC's from the ground up. Configured office/remote networks (LAN, WAN). Responded to technical issues for offices and remote employees to share resources such as the Internet, files, applications, and… Show more Apple is an American multinational corporation that designs and manufactures consumer electronics, computer software, and personal computers. The company's best-known hardware products include Macintosh computers, the iPod, the iPhone and the iPad. Setup and configured Apple/PC's from the ground up. Configured office/remote networks (LAN, WAN). Responded to technical issues for offices and remote employees to share resources such as the Internet, files, applications, and printers. Monitored the help desk queue troubleshooting computer/network/desktop operations. Worked closely with Engineers from numerous Tech Companies (ATTO, Foundry, Apple, IBM, Seagate, D-Link, BARCO). Show less