Experience

Impression Solutions, Inc.

• United States
• Printing Services
• 1 - 100 Employee

• Business Admin, Impression Solutions

  • Feb 2016 - Present

  Point of contact for customers with claim documentation Established a close relationship with the Kyocera Parts Warranty Return Supervisor to resolve problems with claim documentation Ensured paperwork was filed and stored in an organized manner Increased customer satisfaction by ensuring the customer received account credit in a timely manner

• Warehouse Technician/Inventory Control

  • Sep 2015 - Feb 2016

  Responsible for loading & unloading warehouse inventory Organized and maintained warehousing products Filled and processed customers’ orders using South Ware Management Systems Successfully tracked and maintained inventory by using a scanner device and inventory management software



FedEx Services

• Truck Transportation
• 700 & Above Employee

• Business Analyst Intern

  • Jun 2012 - Aug 2012

  Increased the effectiveness of the power pad device by developing scenarios couriers would encounter on a daily basis Examined reports generated by Mercury Quality Center to identify how the power pad device could be used more efficiently Increased the effectiveness of the power pad device by developing scenarios couriers would encounter on a daily basis Examined reports generated by Mercury Quality Center to identify how the power pad device could be used more efficiently