Experience

CURITEC

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Director Of Operations

  • Jan 2019 - Present

  Houston, Texas Area Use my experience in the industry to develop processes, train employees, and support field staff through advanced reporting and data analytics.



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• Director of Operations

  • Feb 2016 - Jan 2019

  Irvine, Ca - Hired and trained all customer service and warehouse staff - Implemented processes and procedures to establish a framework for daily operations - Integrated software solutions for website storefront, job processing, and back-end ERP - Utilized Lean and Six Sigma methodologies to ensure efficiency throughout departments - Worked with owners and C level executives to determine long term objectives and revenue targets - Coached staff members on effective process execution -… Show more - Hired and trained all customer service and warehouse staff - Implemented processes and procedures to establish a framework for daily operations - Integrated software solutions for website storefront, job processing, and back-end ERP - Utilized Lean and Six Sigma methodologies to ensure efficiency throughout departments - Worked with owners and C level executives to determine long term objectives and revenue targets - Coached staff members on effective process execution - Performed data analysis using excel for trends, projections, budgeting, and performance Show less



American Medical Technologies (AMT) - Now RestorixHealth

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Operations Manager

  • Jan 2015 - Feb 2016

  Orange County, California Area Manage all operational departments, processes, and procedures at the corporate office.

• Business Process Manager

  • Jan 2014 - Dec 2014

  Orange County, California Area Analyzed departmental processes. Successfully cut department sizes in half while increasing overall output and productivity.

• Project Manager

  • Jun 2013 - Jan 2014

  Orange County, California Area Managed the development life cycle and deployment of Microsoft Dynamics CRM for the sales staff at AMT.

• Helpdesk Manager

  • Dec 2012 - Jun 2013

  Orange County, California Area Developed inventory system for the entire company Saved over $200,000 annually in Verizon and AT&T expenses Provided entry level support to corporate and field staff