Experience

ASCENDpbm

• United States
• Insurance
• 1 - 100 Employee

• Account Manager

  • Sep 2021 - Present

  United States


Mitchell | Genex | Coventry
• Manager, National Accounts - First Script

  • May 2014 - Sep 2021


First Script/Coventry Health Care, Inc

• National Account Coordinator - First Script

  • Sep 2007 - May 2014

  Responsible for account management including retention, in-group growth, and the sale of new products and services into existing accounts. * Develops and implements annual account management plan within specified format guidelines. *Develops relationships with senior management at client, as well as with consultants, emphasizing health care benefits decision-makers. * Actively engages clients and consultants in meetings and events which lead to increased membership and… Show more Responsible for account management including retention, in-group growth, and the sale of new products and services into existing accounts. * Develops and implements annual account management plan within specified format guidelines. *Develops relationships with senior management at client, as well as with consultants, emphasizing health care benefits decision-makers. * Actively engages clients and consultants in meetings and events which lead to increased membership and the sale of additional benefits into the account (up-selling). * Responsible for reviewing financial and underwriting principles and methodologies with clients in conjunction with renewal planning. Ensures compliance with all applicable federal and state regulations. * Responds to all client requests for information and directs client inquiries to appropriate departments. Manages overall client relationship and coordinates client relationships with other Coventry departments. * Coordinates development of customized benefit offerings with Product Development, Pricing, Regulatory, Legal and other internal departments. Show less



PMSI/Tmesys

• Provider Relationship Representative

  • Jan 2006 - Jan 2007

  Account support with pharmacies, Insurance Carriers/TPAs and self-insured employers to leverage data on pharmacy transactions to increase Tmesys online enrollment, utilization and penetration. * 96% success rate with the solicitation of out of network retail independent pharmacies to enroll in to the Tmesys PBM network, by strategically identifying the employers within specific demographic areas and marketing a "Win-Win" business plan. * Secured and Increased… Show more Account support with pharmacies, Insurance Carriers/TPAs and self-insured employers to leverage data on pharmacy transactions to increase Tmesys online enrollment, utilization and penetration. * 96% success rate with the solicitation of out of network retail independent pharmacies to enroll in to the Tmesys PBM network, by strategically identifying the employers within specific demographic areas and marketing a "Win-Win" business plan. * Secured and Increased potentially lost revenue and client program savings via the successful retrospective converting of out-of-network pharmacy transactions.

• Provider Relations Representative

  • 2006 - 2007

  Tampa/St. Petersburg, Florida Area



PharMerica

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Medical Records/Account Support Supervisor

  • Jan 2003 - Jan 2006

  Organized sales blitzes to support the accounts and increase program knowledge and utilization. * Regional Account Representative responsible for support, product training and issue resolution for nursing homes/families/residents. * Responsible for coordination of onsite staff training to support service/product enhancements. * Conducted quarterly/annual stewardship meetings * Responsible for training new and existing associates on processes and procedures. *… Show more Organized sales blitzes to support the accounts and increase program knowledge and utilization. * Regional Account Representative responsible for support, product training and issue resolution for nursing homes/families/residents. * Responsible for coordination of onsite staff training to support service/product enhancements. * Conducted quarterly/annual stewardship meetings * Responsible for training new and existing associates on processes and procedures. * Supervised data entry staff to ensure accurate and timely prescription entry. * Responsible for all medical record maintenance and printing. Show less