Brian Hallam

Sales Territory Manager at AIM Redistribution
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Location
Cambridge, Ontario, Canada, CA

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Experience

    • Canada
    • Wholesale
    • 1 - 100 Employee
    • Sales Territory Manager
      • Apr 2023 - Present
    • Canada
    • Wholesale Building Materials
    • 100 - 200 Employee
    • Customer Service Representative
      • Apr 2021 - Nov 2022

      -Process purchase orders, facilitate returns and initiate inter-company transfers using internal CRM software -Manage customer inquires received via phone, email and Facebook Messenger, and answer any questions regarding company website - Coordinate with Account Managers and other branch to ensure customer requests are handled in a timely manner - Produce quotes for customers and occasionally suggest alternative products that can meet or exceed customer requirements - Act as primary point of contact for House Accounts which have not been assigned to an Account Manager, as well as bring in new accounts when possible Show less

    • Canada
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Inside Sales
      • Sep 2020 - Apr 2021

      -Process purchase orders using Prophet 21 and email customer confirmations with expected delivery dates -Support outside sales team with customer inquiries and provide quotes based on pricing schedule -Download daily reports and restock tooling dispensing machines based on customer consumption -Track daily direct shipments and support finance department by providing corresponding tracking numbers -Initiate return merchandise authorization process and find alternative products to meet the customers’ requirements Show less

    • Canada
    • Automotive
    • 1 - 100 Employee
    • Inside Sales
      • Nov 2018 - Sep 2020

      -Order entry and purchase orders using Sage 300 -Follow up with vendors about daily purchase orders to ensure orders are on track for timely delivery -Produce quotes for sales representatives, and repeat customers, given a specified profit margin -Assist sales reps with customer inquiries to ensure customer needs are met in an appropriate time frame -Liaise with customers, negotiating sales, and suggesting alternative products when customers are working on time sensitive projects -Order entry and purchase orders using Sage 300 -Follow up with vendors about daily purchase orders to ensure orders are on track for timely delivery -Produce quotes for sales representatives, and repeat customers, given a specified profit margin -Assist sales reps with customer inquiries to ensure customer needs are met in an appropriate time frame -Liaise with customers, negotiating sales, and suggesting alternative products when customers are working on time sensitive projects

    • Canada
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Cell Phone Repair Technician
      • Jan 2018 - Nov 2018

      - Repaired cell phones that had various defects - Operated in a 5s environment to ensure work station was organized and efficient - Trained and assisted new hires - Scanned phones into computer system once repairs were completed - Repaired cell phones that had various defects - Operated in a 5s environment to ensure work station was organized and efficient - Trained and assisted new hires - Scanned phones into computer system once repairs were completed

    • General Laborer
      • May 2016 - Apr 2017

      - Transferred parts from coating station to the dryer - Operated dryer to ensure parts were dry and ready to package - Packaged finished steel parts into appropriate containers - Prepared skids for delivery to customers - Assisted coworkers when required - Transferred parts from coating station to the dryer - Operated dryer to ensure parts were dry and ready to package - Packaged finished steel parts into appropriate containers - Prepared skids for delivery to customers - Assisted coworkers when required

Education

  • Wilfrid Laurier University
    Bachelor of Arts - BA, Geography
    2012 - 2016
  • Conestoga College
    General Arts Diploma
    2010 - 2012

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