Brian Hahn

Director Of Client Services at WorldCare Pet Transport
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Contact Information
us****@****om
(386) 825-5501
Location
New Haven, Connecticut, United States, US

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5.0

/5.0
/ Based on 2 ratings
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Yaroslava Zamoyska

Brian Hahn is an excellent Operations Director and team lead. When the COVID-19 pandemic severely affected international transport, Brian was the one to monitor the international lockdowns and laws. He communicated all the updates to all the company employees, came up with the safest travel alternatives for every move we had to coordinate, and thus ensured the company's well-being during such critical times. In addition to making sure the business operated as well as possible, Brian ensured the emotional well-being of his team. It was an absolute pleasure working with him, and I believe he will be a great asset to any company.

LinkedIn User

I have worked very closely with Brian Hahn for over 7-years during my capacity of Latin America Manager & Senior Relocation Counselor at WorldCare Pet Transport, LLC. Brian demonstrates a keen intellect for company development by maintaining the smooth operation of our fast-paced, high-stress environment with determination and efficiency. This involves in-depth communication with clientele, business accounts and interpreting strategy for staff. He completes all his work with insight and professionalism. I highly recommend Brian without any reservation. Not only will he bring the kind of skills and experiences you’re looking for in an applicant, but he will also quickly become an asset and help any company grow in any way he can.

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Experience

    • United States
    • Consumer Services
    • 1 - 100 Employee
    • Director Of Client Services
      • Dec 2021 - Present

    • Director Of Operations
      • Sep 2019 - Dec 2021

      Daily quote managementContinuous Communication to the Pet Relocation Counselors and Management on the operations of the transport of petsSending weekly bulletins to all staff members keeping them apprised of any and all new developments with airlines, routings, and vendorsManages flight department and quote and quote departmentAppraises the operational staff and makes hiring recommendations for the flight and quote departments Analyses workflow process in the quote and flight departmentsRun management reports to review potential move issues daily Available continuously to the Pet Relocation Counselor Staff to review issues and propose solutions Show less

    • Quotes Manager
      • Mar 2013 - Sep 2019

      Effectively manage costs while continuing to provide exceptional service to corporate and retail clients.Streamlined quoting process in order to more efficiently obtain cost effective quotations in an increasingly competitive market.Supervise and coach new and existing associates in department protocols and provide day to day support.Develop and facilitate presentations for training purposes, as well as updates on current department responsibilities.Negotiate with domestic and international vendors to maximize profit on all moves.Attend industry-wide events to grow and cultivate relationships with new and existing clients.Generate individualized client plans based on their unique needs.Correspond daily with high level executive clientele from fortune 500 companies. Show less

    • Pet Relocation Counselor
      • Mar 2011 - Sep 2019

      Complete organization of the door to door logistics of international/domestic pet shipping. Work with both retail customers as well as directly with Fortune 500 companies to facilitate executive level corporate relocation. The Pet Relocation Counselor acts as a single point of contact for the customer, client company, and our international network of agents.

    • United States
    • Retail
    • 700 & Above Employee
    • General Manager
      • Mar 2010 - Mar 2011

      Meeting sales goals, training employees to meet sales goals, inventory management, product marketing and merchandising, employee scheduling, money room. Meeting sales goals, training employees to meet sales goals, inventory management, product marketing and merchandising, employee scheduling, money room.

    • United States
    • Retail Office Equipment
    • 700 & Above Employee
    • Office Supply Lead
      • Mar 2002 - Mar 2010

Education

  • University of Connecticut
    B.A Liberal Arts, Political Science
    2003 - 2007

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