Experience

Rackman Australia

• Australia
• Construction
• 1 - 100 Employee

• Executive Manager

  • Nov 2019 - Present

  Pallet Racking, Shelving, Cantilever Racking, Mezzanine and Structural Floors, Gates, Handrails and Barriers, Workbenches, Cable Racking, Storage Solutions, Steel Cabinets, Gondola Supermarket Shelving, Second Hand, Installation and Relocation, and Inspections Pallet Racking, Shelving, Cantilever Racking, Mezzanine and Structural Floors, Gates, Handrails and Barriers, Workbenches, Cable Racking, Storage Solutions, Steel Cabinets, Gondola Supermarket Shelving, Second Hand, Installation and Relocation, and Inspections



Aussiefast Transport Solutions

• Australia
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Courier / Account Service Manager

  • Feb 2019 - Nov 2019

  Responsible for delivering premium Couriers & Truck services to customers within the Adelaide metro & Country areas in the fast paced transport industry. Specialising in business to business & business to consumer solutions, which range from providing courier solutions for small cartons to bulk pallets deliveries. Accountable for financial results while managing the relationships with current customers and acquiring new business opportunities. Responsible for delivering premium Couriers & Truck services to customers within the Adelaide metro & Country areas in the fast paced transport industry. Specialising in business to business & business to consumer solutions, which range from providing courier solutions for small cartons to bulk pallets deliveries. Accountable for financial results while managing the relationships with current customers and acquiring new business opportunities.



In Transition -- Actively Pursuing New Opportunities

• Advertising Services
• 1 - 100 Employee

• Customer Service, Sales, Logistics and Business Operations

  • Nov 2018 - Jan 2019



Australia Post

• Australia
• Consumer Services
• 700 & Above Employee

• Mail Network Integration Manager SA / NT & WA

  • Jun 2015 - Oct 2018

  Responsibilities: • Lead Integration activities as it relates to Mail and Delivery Operations and work with key stakeholders to plan, test, verify, and implement any changes arising• Implement and co-ordinate the execution of the Mail Network plan across all facilities, ensuring that it is aligned to the overall Postal Services plan and the wider enterprise • Ensure that productivity improvement strategies within the Mail network operations are consistently implemented across all operations (Processing and Delivery)• Develop the framework to enable the wider team in Mail Network Operations to effectively implement change initiatives within an industrial and consultative environment, ensuring effective communication with staff as part of the change management agenda• Engage, influence and secure active support from all key stakeholders to deliver business outcomes, including Product Group, Operational managers, employees, unions, contractors, government and community• Lead the State Support Services team of Network Planning, Network Operations, Network Logistics and Network Support.• Lead staff in a matrix environment to work as one team embracing the culture pillar behaviours on safety, accountability, customer focus and speed of action in building a “customer first” service culture• Work collaboratively with and assist Corporate Real Estate to manage the network property portfolio, optimise footprint and control associated non labour costs• End to end accountability of region logistics, be responsible for centralisation of administration functions and reporting and provide significant contribution and support as a member of Mail Network management team

• Northern Territory Manager

  • Jun 2010 - Jun 2015

  Responsibilities: • Manage the operations and improve the productivity of the Retail & Delivery Network by providing leadership, support, and advice to Managers. Provide advice and assistance to senior managers. Present to the community an image of an efficient, top quality, commercial operation, which is responsive to customer needs.• Manage account relationships by leading regularly planned sales calls with stakeholders to explore pain points and ensure an excellent customer experience.• Disseminate thought leadership to customers (as appropriate) to build AP’s brand in the market.• Collaborate with customers and AP subject matter experts to identify opportunities for mutual value creation, design the solution, develop a business case, and facilitate the execution on agreed solutions.

• Area Manager Northern Delivery

  • Nov 2005 - Jun 2010

  Responsibilities: • Manage the operations and improve the productivity of a Delivery Network by providing leadership, support, and advice to Delivery Managers. • Provide advice and assistance to senior managers. • Present to the community an image of an efficient, top quality, commercial operation, which is responsive to customer needs.

• City Delivery Manager

  • Aug 2004 - Nov 2005

  Responsibilities: • Manage the operations and improve the productivity of a Delivery Centre by providing leadership, support. • Present to the community an image of an efficient, top quality, commercial operation, which is responsive to customer needs.

• Corporate Sales Account Manager

  • Jan 2004 - Aug 2004

  Responsibilities: • Manage account relationships by leading regularly planned sales visits / calls with stakeholders to explore pain points and ensure an excellent customer experience.• Disseminate thought leadership to customers (as appropriate) to build AP’s brand in the market.• Collaborate with customers and AP subject matter experts to identify opportunities for mutual value creation, design the solution, develop a business case, and facilitate the execution on agreed solutions.

• State Operations Manager Mailroom Solutions

  • Jan 2002 - Dec 2003

• Various Roles

  • May 1988 - Jan 2002



Pinnaroo Hotel

• Duty Manager

  • Jan 1987 - May 1988

  Performing Bar Duties, Stock Ordering, and Control of Accounts and General Bookwork. Performing Bar Duties, Stock Ordering, and Control of Accounts and General Bookwork.