Experience

Data Concepts

• United States
• Information Technology & Services
• 1 - 100 Employee

• Program/Project Manager at the Virginia Information Techonolgy Agency (VITA)

  • Feb 2017 - Present

  Richmond, Virginia Area Serving as the Project Manager for the Virginia Information Technologies Agency (VITA) efforts to procure and implement the Science Applications International Corporation (SAIC) ITIL-based Multisourcing Service Integrator (MSI) solution to replace the existing Northup Grumman IT Services Contract. The implementation effort involves 14 work streams, integration of 7 new Service Tower Suppliers, and a project budget of $21 million.



ICONMA

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Program/Project Manager at Capital One

  • Jan 2015 - Jan 2017

  Richmond, Virginia Area Contract engagement with Capital One’s Commercial Bank serving as a Program/Project Manager for large, high priority efforts for the Commercial Business Risk Office (CBRO) PMO, including: • Healthcare Finance Services - integration of the healthcare business purchased from GE. Managing the 5 CBRO integration workstreams (Policies & Procedures, Risk Management, Process, Regulations & Controls, and Business Engagement) with a total budget of $4.8 million. • Process Control Framework… Show more Contract engagement with Capital One’s Commercial Bank serving as a Program/Project Manager for large, high priority efforts for the Commercial Business Risk Office (CBRO) PMO, including: • Healthcare Finance Services - integration of the healthcare business purchased from GE. Managing the 5 CBRO integration workstreams (Policies & Procedures, Risk Management, Process, Regulations & Controls, and Business Engagement) with a total budget of $4.8 million. • Process Control Framework Program - establish a well-managed, simple, risk based controls management process to create, document, monitor and remediate controls to effectively manage risk. • Swap Dealer Registration – manage Capital One’s Program to register as a Swap Dealer which includes 12 individual projects with a total budget of $10.4 million. Show less



Jobaio

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Practice Lead - Project Management

  • Feb 2014 - Oct 2014

  Richmond, Virginia Area Lead Jobaio’s Project Management practice, including the development of Candidate selection and qualification processes, and Client Management activities. Responsible for the customization of Jobaio’s online technology marketplace for Project and Program Managers as well as to the companies seeking to hire for these positions. Jobaio closed in October 2014 when the Venture Capital funding was not renewed. Jobaio’s online employment marketplace revolutionizes the hiring industry by… Show more Lead Jobaio’s Project Management practice, including the development of Candidate selection and qualification processes, and Client Management activities. Responsible for the customization of Jobaio’s online technology marketplace for Project and Program Managers as well as to the companies seeking to hire for these positions. Jobaio closed in October 2014 when the Venture Capital funding was not renewed. Jobaio’s online employment marketplace revolutionizes the hiring industry by costing less, saving time, and making better matches. Its innovative software system pre-qualifies candidates through a series of automated skill tests and personal interviews, all created and implemented by experts in the candidate’s field. The result is a highly curated pipeline of ranked matches, every time an employer logs in. Show less



TEKsystems

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Portfolio and Business Services Manager - Estes Express Lines

  • Nov 2013 - Feb 2014

  Richmond, VA Led the efforts to implement Portfolio and Resource Management processes at Estes Express Lines with a focus on Portfolio Prioritization, Project Scheduling, and Resource Management to support the company's IT project portfolio and changing technology direction. The initial focus of the effort was to review the current portfolio of 60+ IT projects, to document the planned/future project needs, to assess the existing skill sets of IT resources, and to develop a plan to better align and match IT… Show more Led the efforts to implement Portfolio and Resource Management processes at Estes Express Lines with a focus on Portfolio Prioritization, Project Scheduling, and Resource Management to support the company's IT project portfolio and changing technology direction. The initial focus of the effort was to review the current portfolio of 60+ IT projects, to document the planned/future project needs, to assess the existing skill sets of IT resources, and to develop a plan to better align and match IT resources with planned/future project needs. Show less



Data Concepts

• United States
• Information Technology & Services
• 1 - 100 Employee

• Program Manager at The Supreme Court of Virginia

  • Dec 2012 - Nov 2013

  Richmond, Virginia Led the effort to establish a Project Management Office (PMO) at the Supreme Court of Virginia and lower level court systems of Virginia that included the following functions: Portfolio, Program, Change, Project, Resource, and Financial Management. For the IT Portfolio of 75+ IT projects, Phase 1 documented and implemented new processes for Project Requests, Project Monitoring & Reporting, Project Management Methodology & Standards, and Integrated Prioritization/Portfolio Management. Phase 2… Show more Led the effort to establish a Project Management Office (PMO) at the Supreme Court of Virginia and lower level court systems of Virginia that included the following functions: Portfolio, Program, Change, Project, Resource, and Financial Management. For the IT Portfolio of 75+ IT projects, Phase 1 documented and implemented new processes for Project Requests, Project Monitoring & Reporting, Project Management Methodology & Standards, and Integrated Prioritization/Portfolio Management. Phase 2 focused on defining, maximizing and delivering the highest business value to the organization. Show less



ICONMA

• Program Manager at Capital One

  • Apr 2008 - Aug 2012

  Richmond, VA Contract engagement with Capital One serving as a Program/Project Manager for large, high priority efforts for the Enterprise Online Servicing group, including the following programs: • Servicing Website Re-platform – build out of all new infrastructure and upgrade application software for Capital One’s servicing website (20,000 labor hours and total budget of $7.0 million). • Canada French Language – translate the servicing website into French for French speaking… Show more Contract engagement with Capital One serving as a Program/Project Manager for large, high priority efforts for the Enterprise Online Servicing group, including the following programs: • Servicing Website Re-platform – build out of all new infrastructure and upgrade application software for Capital One’s servicing website (20,000 labor hours and total budget of $7.0 million). • Canada French Language – translate the servicing website into French for French speaking customers. • Sony Co-Branding – centralize the partnership information for all co-branding partners. • Online Letter Center – online presentment of customers’ servicing and marketing letters. • Real Time Alerts - customers can subscribe online and receive alerts via email and text messages. • Year End Statements - the creation and presentation of an online annual statement for customers. • LivePerson Chat – chat on the enrollment and servicing pages of the Capital One servicing website. Show less



TriMark Investment, LLC

• President/Owner

  • Apr 2005 - Jun 2008

  Richmond, VA Served as project manager on multiple large and small scale renovation and construction projects. Managed the purchase and resale of real estate investments for residential real estate and private mortgages. Leveraged creative financing and restructuring techniques to add value to purchase and sales transactions.



Capital One

• United States
• Financial Services
• 700 & Above Employee

• Director IT

  • 1998 - 2005

  Richmond, VA Director, Regulatory Compliance Office, US Card Operations Led a team that implemented three major federally mandated, multi-year compliance initiatives. Coordinated with the multiple operational organizations and eight lines of business impacted by the projects. Successfully delivered all three programs on time and on budget. Business Information Officer, US Card IT Led a team that provided IT support for the Credit Underwriting Business Unit within US Card Operations: •… Show more Director, Regulatory Compliance Office, US Card Operations Led a team that implemented three major federally mandated, multi-year compliance initiatives. Coordinated with the multiple operational organizations and eight lines of business impacted by the projects. Successfully delivered all three programs on time and on budget. Business Information Officer, US Card IT Led a team that provided IT support for the Credit Underwriting Business Unit within US Card Operations: • Provided program support for a major business process redesign of the Credit Underwriting Business unit, which included documenting the existing business processes, identifying the desired future state, building a solutions menu for proposed initiatives, and developing blueprint recommendations: • Played a key role in defining and building broad support for one of the year’s top ten initiatives within Capital One, a process redesign effort to build functionality to dynamically access external data in the credit decisioning process. Broadened the original scope to groups outside of Credit Underwriting to ensure other areas could leverage the functionality. Director, Project Management Office, US Card Operations Successfully built and led a team responsible for implementing an integrated PMO process redesign across US Card Operations and its supporting lines of business. Developed, communicated, and gained support of senior management for the PMO strategy and vision. Led the design, development, and implementation that resulted in dynamic prioritization and resourcing of projects valued at over $200 MM. Director, US Card IT Led a team of project managers and business analysts which implemented major strategic projects. • Managed programs, projects, and cost saving initiatives which resulted in the creation of new business value in excess of $150 MM over a two-year period. • Led the development of project and program management standards and processes for US Card IT. Show less