Experience

Syringa Networks

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Software QA Engineer

  • Jan 2022 - Present



watched.live

• Boise Metropolitan Area

• Owner/Livestream Videographer

  • Mar 2021 - Present

  • Provide multi-camera live stream service for a variety of events • Configure video and audio environments for streaming • Work with non-profit organizations in setting up permanent streaming environments on a budget • Stream weddings, concerts, confentions, and more in lasting quality • Provide multi-camera live stream service for a variety of events • Configure video and audio environments for streaming • Work with non-profit organizations in setting up permanent streaming environments on a budget • Stream weddings, concerts, confentions, and more in lasting quality



TEKsystems

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Project QA Analyst/Tester Lead

  • Sep 2018 - Sep 2020

  • Analyze and test 3rd party solutions for deployment in a government environment • Work with departmental contacts to determine expectations of platform • Track and test changes deployed by upstream provider • Manually test configuration changes to make sure meets City requirements • Oversee non-technical users in testing of configuration • Summarize feedback for additional defect detection from testing sessions • Configure product based on requirement gathering sessions • Investigate reported issues to triage and reproduce configuration and software bugs • Test component changes implemented by in house team of script programmers • Assist in data conversion from previous platforms into new environments • Work the bounds of the software limitations in order to provide departments best solutions for requirements Show less



Modis

• Switzerland
• IT Services and IT Consulting
• 700 & Above Employee

• Solutions Test Engineer

  • Mar 2015 - Jun 2018

  • Promoted twice due to changing duties and recognition, with roles created specifically for abilities and results • The Solutions Test Engineer role is a merger of a Senior Test Engineer and Test Analyst • Perform mixture of automated and manual tests to pinpoint behavioral issues • Design Excel and SQL reports for troubleshooting and release acceptance purposes • Interact with stakeholders to determine appropriate report design • Analyze results and performance metrics of tests for potential defects • Coordinate resources to get optimal test coverage in a given sprint • Plan and prioritize test coverage • Perform in-depth analysis while overseeing performance testing of embedded systems with a WebKit front-end from utilization, execution, and duration standpoints, based on the current firmware and installed third party add-ons • Understand and explain ramifications of found defects to a variety of managers at varying levels of technical understanding • Communicate with multiple groups to thoroughly understand large contract issues • Design requirements for custom suite enhancements, coordinating with developers • Train and support other Test Engineers in proper testing procedures • Oversee up to 8 coworkers at once, directing the automation efforts • Drive automation requirements based on test performance release criteria Show less



Xerox

• United States
• Business Consulting and Services
• 700 & Above Employee

• Consumer Senior Advisor, Product Champion

  • 2010 - 2012

  • Provide product specialist support to customers on Mac OS X • Support and troubleshoot Apple wireless devices • Serve as site representative in communication with product engineers • Pinpoint errors from analyzing log files • Provide support to fellow senior advisers in regards to difficult cases • Provide product specialist support to customers on Mac OS X • Support and troubleshoot Apple wireless devices • Serve as site representative in communication with product engineers • Pinpoint errors from analyzing log files • Provide support to fellow senior advisers in regards to difficult cases



Adecco

• Switzerland
• Staffing and Recruiting
• 700 & Above Employee

• Research and Development Software/Firmware Technician 2, Shift Lead

  • Jun 2006 - Aug 2008

  • Develop and use scripts for automated MFP testing • Systematically perform manual new issue and regression testing for R & D MFPs • Verify integrity of daily firmware builds • Supervise client and embedded systems FW regression testing for UI and MFP functionality • Provide initial training and ongoing support for entry level technicians • Serve as state side contact for international testing questions • Perform initial triage of MFP debug output • Setup and intermediate troubleshooting of hardware used in MFP testing Show less