Experience

Terrain Garden Cafe

• United States
• Restaurants
• 1 - 100 Employee

• Bartender

  • Aug 2022 - Present

  -Revitalized bar offerings by creating innovative drink specials, resulting in increased customer satisfaction and repeat business. -Boosted customer referrals and positive reviews by consistently delivering enthusiastic and exceptional customer service, contributing to a welcoming and enjoyable atmosphere. -Elevated customers' experience by utilizing extensive knowledge of wine, liquor, and beer to recommend and serve high-quality beverages that met their preferences, resulting in increased daily beverage sales. -Demonstrated exceptional multitasking skills by effectively managing customer, team, and business needs with minimal delays or errors -Proficiently operated the POS system to place orders and manage bills efficiently, ensuring accurate and timely customer transactions. Show less



Neuman's Kitchen

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Bartender/Server

  • Apr 2022 - Present

  -Regularly provide exceptional service to high-end guests at exclusive events, including but not limited to: the University of Pennsylvania's Presidential Inauguration. -Served at events with crowds up to 2000 people. Coordinated with organizers and team members for timely service and customer satisfaction. Demonstrated strong communication and problem-solving skills for successful outcomes and positive feedback. -Transformed event venues into inviting spaces from the ground up, with careful attention to detail. Created a warm and welcoming atmosphere that left a lasting impression on guests and enhanced event success. Show less



Bonefish Grill

• Restaurants
• 700 & Above Employee

• Server

  • Jan 2022 - Jul 2022

  -Employed effective upselling techniques to promote high-profit items such as appetizers and mixed drinks, resulting in increased sales. -Strategically checked in with customers to take orders and confirm satisfaction with their meals, promptly addressing any issues to ensure a positive dining experience. -Arranged and prepared tables to uphold the restaurant's image standards, offering guests a memorable dining experience. -Employed effective upselling techniques to promote high-profit items such as appetizers and mixed drinks, resulting in increased sales. -Strategically checked in with customers to take orders and confirm satisfaction with their meals, promptly addressing any issues to ensure a positive dining experience. -Arranged and prepared tables to uphold the restaurant's image standards, offering guests a memorable dining experience.



LongHorn Steakhouse

• Restaurants
• 700 & Above Employee

• Bartender/Server

  • Jun 2021 - Jul 2022

  -Expertly guided customers through the food and drink menu, making recommendations to enhance their dining experience. -Performed opening and closing procedures, including sales reporting, shift setup, cash drawer preparation, and inventory management. -Maintained a clean and well-stocked bar to elevate customer experience. -Utilized extensive bar and restaurant knowledge to train new team members and facilitate their smooth transition into the job environment. -Expertly guided customers through the food and drink menu, making recommendations to enhance their dining experience. -Performed opening and closing procedures, including sales reporting, shift setup, cash drawer preparation, and inventory management. -Maintained a clean and well-stocked bar to elevate customer experience. -Utilized extensive bar and restaurant knowledge to train new team members and facilitate their smooth transition into the job environment.