Senior Network Engineer (San Francisco Sheriff Department)

• Aug 2022 - Present

The Senior IS Engineer is the advanced journey level in the Engineer series. The class is distinguished from the journey level by the complexity and size of the systems or network supported. It is also distinguished from the Journey level by the amount of discretion exercised over technical issues, problems and resolutions, and that it possesses a significant level of specialized technical and functional expertise beyond that expected at the Journey level. This level is distinguished from the Principal level in that Senior level exercises no or limited supervisory responsibilities or the lower technical leadership displayed. Positions at this level require highly specialized knowledge, abilities, skills and experience and often exercise independent judgement in the performance of their duties. The Senior level formulates recommendations consistent with directives, policies, standards and regulations. Work is judged primarily on overall results with great latitude in determining work methods and assignment requirements. The Senior has greater authority over assignments and decisions required to complete the work than lower level classifications. SUPERVISION EXERCISED May provide supervision to subordinate Engineer staff or other technical staff. May serve as the lead technical person in a work unit. May provide consultation and guidance to other IS job families. Supervisory responsibilities are ancillary to the main intent and focus of the position. Show less

Senior Network Engineer

• Dec 2013 - Sep 2022

Serves as the senior technical architect and systems integrator for large complex systems or networks. This level requires highly specialized knowledge, abilities, skills and experience and often exercise independent judgement in the performance of their duties. The Senior level formulates recommendations consistent with directives, policies, standards and regulations. Work is judged primarily on overall results with great latitude in determining work methods and assignment requirements. The Senior has greater authority over assignments and decisions required to complete the work than lower level classifications. Provides supervision to subordinate Engineer staff or other technical staff. May serve as the lead technical person in a work unit. May provide consultation and guidance to other IS job families. Supervisory responsibilities are ancillary to the main intent and focus of the position. Design, plan, integrate, test, implement, document and enhance the physical and logical components of a large complex system or network. This may involve the analysis and evaluation of systems software, hardware and communications strategies. Determine the proper installation parameters for software and hardware for smooth integration and efficiency in relation to the enterprise system and network. Provide 24-hour on-call support to ensure rapid recovery from software or hardware problems for mission-critical systems and networks. Act as the liaison between vendors, technical support hot-lines and departments to resolve complex systems or network problems. Assist in the coordination and implementation of corrective measures; this may involve site visits, telephone assistance, remote systems or network management, and participation in technical committees. Plan, implement and maintain upgrades/updates/fixes for core operating systems and their related components, without negative impact to the overall availability and reliability of the enterprise systems/networks. Show less

Network Engineer (Level II)

• Dec 2010 - Dec 2013

Design, plan, integrate, test, implement, document and enhance the physical and logical components of a large complex system or network. This may involve the analysis and evaluation of systems software, hardware and communications strategies. Perform systems integration for interoperability over dissimilar platforms and technologies. This may involve the integration of various protocols, systems software, hardware and communications platforms. Determine the proper installation parameters for software and hardware for smooth integration and efficiency in relation to the enterprise system and network. Write "user exits" to customize large systems software which may involve specialized programming languages. Analyze, detect, identify and correct complex systems software or hardware deficiencies. Provide 24-hour on-call support to ensure rapid recovery from software or hardware problems for mission-critical systems and networks. Act as the liaison between vendors, technical support hot-lines and departments to resolve complex systems or network problems. Assist in the coordination and implementation of corrective measures; this may involve site visits, telephone assistance, remote systems or network management, and participation in technical committees. Facilitate the demonstration and training of staff in the use of new hardware or software products. Plan, implement and maintain upgrades/updates/fixes for core operating systems and their related components, without negative impact to the overall availability and reliability of the enterprise systems/networks. Document procedures and troubleshooting techniques related to systems/networks software and hardware; develop and review documentation prior to general distribution. May plan, develop and implement backup and disaster recovery procedures for large systems and networks. Performs related duties and responsibilities, as assigned. Show less

Network Infrastructure Specialist

• Dec 2007 - Dec 2010

Oakland Unified School DistrictNetwork Infrastructure Specialist I DISTINGUISHING CHARACTERISTICS:Network Infrastructure Specialist I:Under limited supervision, assist project managers, administrators, contractors and other customers in the design and implementation of technology workspaces. Manage contractor outreach, pre-bid job walks and bid evaluation. Work with Facilities Department project managers on projects that include wiring and network infrastructure. Review site needs and obtain bids from contractors for cabling projects in compliance with Technology Services Department procedures as well as District procurement procedures. Review facilities drawings and vendor proposals and recommend modifications as necessary to bring into compliance with District standards and best practices. Document and maintain a library of documentation and drawings of all associated facilities and procedures related to District technology infrastructure. Technology infrastructure includes voice, video and data communications. EInspect work completed and cabling test results and provide statements for follow-up work required. Troubleshoot problems with network connectivity that may include passive or active components. Work closely with other Technology Services personnel to coordinate and facilitate changes needed for departmental projects. Meet with teachers, site technologists, administrators and other customers to determine their technology needs; make recommendations for systems implementation, and obtain quotes for labor and passive and active components; prepare RFP or statement of work for vendors; walk sites with vendors prior to estimate; and review work completed. Configure switches, print servers and routing equipment. EResearch and provide expertise on integration of third party software and tools. EAssist in the administration of a LAN/WAN networking environment. Show less

Computer Technician

• Aug 2006 - Dec 2007

Tech Services Asst. Manager

• 2002 - 2006