Senior Implementation Manager

• Apr 2022 - Present

Implementation Manager

• Jun 2011 - Apr 2022

Project Manager

• Jun 2020 - May 2021

Account Manager

• Apr 2006 - Apr 2011

From April 2006 - December 2008 I was the Account Manager for several Arby's Restaurant Co-op markets primarily in the Midwest. In January 2009, I moved from the Arby's account to the UPS Stores account serving in the same capacity. I left Doner in April 2011. From April 2006 - December 2008 I was the Account Manager for several Arby's Restaurant Co-op markets primarily in the Midwest. In January 2009, I moved from the Arby's account to the UPS Stores account serving in the same capacity. I left Doner in April 2011.

Retail Advertising Manager

• Mar 2004 - Apr 2006

From 2004 - 2006 I was a Regional Account Manager on the Gooyear Tire & Rubber Company account. I left HFA in April 2006. From 2004 - 2006 I was a Regional Account Manager on the Gooyear Tire & Rubber Company account. I left HFA in April 2006.

Account Supervisor

• Nov 2002 - Mar 2004

Duties included conducting competitive analysis for client's Yellow Pages advertising program within specific markets in order to identify appropriate ad placement strategies and most cost-effective use of client advertising budget. Utilized excellent written and verbal communication skills in making recommendations to client's field offices and corporate contacts regarding advertising placements across a 15-state region Supervised two direct reports on multi-million dollar national… Show more Duties included conducting competitive analysis for client's Yellow Pages advertising program within specific markets in order to identify appropriate ad placement strategies and most cost-effective use of client advertising budget. Utilized excellent written and verbal communication skills in making recommendations to client's field offices and corporate contacts regarding advertising placements across a 15-state region Supervised two direct reports on multi-million dollar national Yellow Pages advertising program for Pearle Vision Centers. Improved overall client satisfaction ratings by 15% through implementation of quality control program Managed client billings ensuring vendor invoices were received and accurately billed within 30 day Show less Duties included conducting competitive analysis for client's Yellow Pages advertising program within specific markets in order to identify appropriate ad placement strategies and most cost-effective use of client advertising budget. Utilized excellent written and verbal communication skills in making recommendations to client's field offices and corporate contacts regarding advertising placements across a 15-state region Supervised two direct reports on multi-million dollar national… Show more Duties included conducting competitive analysis for client's Yellow Pages advertising program within specific markets in order to identify appropriate ad placement strategies and most cost-effective use of client advertising budget. Utilized excellent written and verbal communication skills in making recommendations to client's field offices and corporate contacts regarding advertising placements across a 15-state region Supervised two direct reports on multi-million dollar national Yellow Pages advertising program for Pearle Vision Centers. Improved overall client satisfaction ratings by 15% through implementation of quality control program Managed client billings ensuring vendor invoices were received and accurately billed within 30 day Show less

Field Marketing Manager

• Sep 2000 - Sep 2002

Served as corporate contact for 1,300 field offices working directly with franchisees to develop and implement marketing initiatives specific to market and industry specialization Composed and distributed press releases resulting in broad exposure in national media and industry trade publications including The Wall Street Journal, USA Today, Executive Recruiter News & HR Executive Created customizable marketing letters, presentations, contract proposals and email templates using HTML… Show more Served as corporate contact for 1,300 field offices working directly with franchisees to develop and implement marketing initiatives specific to market and industry specialization Composed and distributed press releases resulting in broad exposure in national media and industry trade publications including The Wall Street Journal, USA Today, Executive Recruiter News & HR Executive Created customizable marketing letters, presentations, contract proposals and email templates using HTML programming and graphic design programs Produced weekly corporate email newsletter, "E-wires", and "Legal Wires" including writing, editing and proofreading copy, HTML formatting, and maintaining distribution database Show less Served as corporate contact for 1,300 field offices working directly with franchisees to develop and implement marketing initiatives specific to market and industry specialization Composed and distributed press releases resulting in broad exposure in national media and industry trade publications including The Wall Street Journal, USA Today, Executive Recruiter News & HR Executive Created customizable marketing letters, presentations, contract proposals and email templates using HTML… Show more Served as corporate contact for 1,300 field offices working directly with franchisees to develop and implement marketing initiatives specific to market and industry specialization Composed and distributed press releases resulting in broad exposure in national media and industry trade publications including The Wall Street Journal, USA Today, Executive Recruiter News & HR Executive Created customizable marketing letters, presentations, contract proposals and email templates using HTML programming and graphic design programs Produced weekly corporate email newsletter, "E-wires", and "Legal Wires" including writing, editing and proofreading copy, HTML formatting, and maintaining distribution database Show less