Brian Dick
Sr. Customer Care Ops Manager at Orbit- Claim this Profile
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Bio
Rebecca Saari
Brian was my direct manager and was great at including the team in making critical decisions. His communication was always clear and concise. He was good at keeping the communication open not only among his team but throughout the departments to ensure there were no gaps in project management/expectations. I appreciated his effort to involve me in new aspects of the company that I had not previously been subjected to.
Stephen Cohen
I always like when I see I am working a project with Brian Dick. I have had the pleasure of working with him for 2 years and I know that when he is part of a project that I have a partner who will truly own driving towards the outcomes we are looking for. Brian’s ownership of all challenges associated with his book of business is refreshing and I find our team is more eager to help him solve problems than other members of the organization. I trust that when I talk with Brian about an issue that he will take the ball and run with it, identifying where his team and our team can improve to resolve the problem. We all look for self-motivated individuals to work with and I can say whole heartedly that Brian is one of the most motivated people I know.
Rebecca Saari
Brian was my direct manager and was great at including the team in making critical decisions. His communication was always clear and concise. He was good at keeping the communication open not only among his team but throughout the departments to ensure there were no gaps in project management/expectations. I appreciated his effort to involve me in new aspects of the company that I had not previously been subjected to.
Stephen Cohen
I always like when I see I am working a project with Brian Dick. I have had the pleasure of working with him for 2 years and I know that when he is part of a project that I have a partner who will truly own driving towards the outcomes we are looking for. Brian’s ownership of all challenges associated with his book of business is refreshing and I find our team is more eager to help him solve problems than other members of the organization. I trust that when I talk with Brian about an issue that he will take the ball and run with it, identifying where his team and our team can improve to resolve the problem. We all look for self-motivated individuals to work with and I can say whole heartedly that Brian is one of the most motivated people I know.
Rebecca Saari
Brian was my direct manager and was great at including the team in making critical decisions. His communication was always clear and concise. He was good at keeping the communication open not only among his team but throughout the departments to ensure there were no gaps in project management/expectations. I appreciated his effort to involve me in new aspects of the company that I had not previously been subjected to.
Stephen Cohen
I always like when I see I am working a project with Brian Dick. I have had the pleasure of working with him for 2 years and I know that when he is part of a project that I have a partner who will truly own driving towards the outcomes we are looking for. Brian’s ownership of all challenges associated with his book of business is refreshing and I find our team is more eager to help him solve problems than other members of the organization. I trust that when I talk with Brian about an issue that he will take the ball and run with it, identifying where his team and our team can improve to resolve the problem. We all look for self-motivated individuals to work with and I can say whole heartedly that Brian is one of the most motivated people I know.
Rebecca Saari
Brian was my direct manager and was great at including the team in making critical decisions. His communication was always clear and concise. He was good at keeping the communication open not only among his team but throughout the departments to ensure there were no gaps in project management/expectations. I appreciated his effort to involve me in new aspects of the company that I had not previously been subjected to.
Stephen Cohen
I always like when I see I am working a project with Brian Dick. I have had the pleasure of working with him for 2 years and I know that when he is part of a project that I have a partner who will truly own driving towards the outcomes we are looking for. Brian’s ownership of all challenges associated with his book of business is refreshing and I find our team is more eager to help him solve problems than other members of the organization. I trust that when I talk with Brian about an issue that he will take the ball and run with it, identifying where his team and our team can improve to resolve the problem. We all look for self-motivated individuals to work with and I can say whole heartedly that Brian is one of the most motivated people I know.
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Credentials
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Customer Success Management Fundamentals
LinkedInDec, 2020- Sep, 2024
Experience
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Orbit
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Information Technology & Services
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1 - 100 Employee
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Sr. Customer Care Ops Manager
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Mar 2021 - Present
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Cornerstone OnDemand
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United States
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Software Development
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700 & Above Employee
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Support Center QA Manager
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Jul 2018 - Nov 2020
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Connexion Point (cXp)
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United States
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IT Services and IT Consulting
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200 - 300 Employee
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General Manager
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Oct 2017 - Feb 2018
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QA Manager
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Feb 2016 - Oct 2017
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Client Relationship Manager
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Oct 2013 - Feb 2016
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Supervisor
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Sep 2013 - Oct 2013
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Licensed Benefit Consultant
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May 2013 - Sep 2013
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Prudential Financial
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United States
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Financial Services
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700 & Above Employee
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Financial Professional Associate
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May 2011 - May 2013
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Education
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Utah State University - Jon M. Huntsman School of Business
Bachelor of Science (B.S.), Economics