Experience

Central Chevrolet
• Argentina
• Retail Motor Vehicles
• 1 - 100 Employee
• Service Advisor

  • Jun 2019 - Present


Midas Service Experts

• Canada
• Motor Vehicle Manufacturing
• 200 - 300 Employee

• Retail Unit Manager

  • Jun 2018 - May 2019

  Recruit, hire, train, schedule, supervise and evaluate crew of 5 technicians and assistant manager, Respond to clients on phone and in person to make appointments and answer service questions, Inspect vehicles with technician input to determine repair and maintenance needs, Produce estimates by calculating parts cost and margin, and labor requirements, Present estimates to customer to secure permission to repair, and market add on services, Order parts while considering cost, and process vendor and invoice billing, Create monthly sales and budget goals, and analyze results daily, Responsible for building and grounds maintenance and licensing. Show less



Van Pool Transportation

• United States

• Fleet maintenance manager

  • Jan 2010 - Oct 2017

  Oversaw set-up, maintenance and repair of fleet of 1150+ special needs vans and cars; created systems and processes to monitor service work flow; introduced and installed new technologies such as GPS tracking and DVR camera systems; responsible for maintenance of 6 base office buildings and garages, including grounds; prospected and secured area vendors for parts and repair, auto body and towing; supervised 3 technicians and 4 reconditioners as well as over 80 dealers, repair shops, body shops, tow companies and inspection services. Show less



Balise Motor Sales

• United States
• Automotive
• 200 - 300 Employee

• Service Advisor

  • Jan 2009 - Sep 2009

  Managed phone and walk-in clients to set appointments or answer questions; calculated parts and labor costs then secure permission from customer to make repairs; manually dispatched work orders to 12 technicians; utilized ADP and Mazda MX Connect software to invoice customer repairs and determine warranty coverages; marketed maintenance and extended warranty contracts to clients; graduated Giombetti Management Training course. Managed phone and walk-in clients to set appointments or answer questions; calculated parts and labor costs then secure permission from customer to make repairs; manually dispatched work orders to 12 technicians; utilized ADP and Mazda MX Connect software to invoice customer repairs and determine warranty coverages; marketed maintenance and extended warranty contracts to clients; graduated Giombetti Management Training course.