Experience

CBC AMERICA LLC

• United States
• Security and Investigations
• 1 - 100 Employee

• Field Application Engineer

  • Jun 2008 - Present

  Break/Fix, Surveillance systems design and support, DVR, NVR, IP cameras, and PTZ Cameras. QC Technician, Technical Writer and trainer Break/Fix, Surveillance systems design and support, DVR, NVR, IP cameras, and PTZ Cameras. QC Technician, Technical Writer and trainer



Vicon Industries

• United States
• Security and Investigations
• 1 - 100 Employee

• Production Supervisor and Sr Technician

  • Nov 2003 - Jun 2008

  Position: QC Supervisor, Sr. Tech, Technical writer/TrainerResponsibility: Production logistics, repair of digital video recorder used in CCTV environment.Training, third tier tech support. Maintain/Develop Access database used in tracking, and trend analysis. Position: QC Supervisor, Sr. Tech, Technical writer/TrainerResponsibility: Production logistics, repair of digital video recorder used in CCTV environment.Training, third tier tech support. Maintain/Develop Access database used in tracking, and trend analysis.



Techsmart

• Sr. Technician, Jr. Network Admin

  • Dec 1997 - Oct 2003

  Install/Configure NT4.0, Win9X, Win2K, WinXP, Mac OS 9/XSupervise 18 technicians and manage E-commerce sales for parts department. Install/Configure NT4.0, Win9X, Win2K, WinXP, Mac OS 9/XSupervise 18 technicians and manage E-commerce sales for parts department.



Halis Inc;

• Sr Technician, Production Supervisor

  • May 1997 - Dec 1997

  Position: Sr. Tech, QC supervisor of Orthodontic Software and PC assembly Position: Sr. Tech, QC supervisor of Orthodontic Software and PC assembly



Technology Service Solutions

• Sr Field Technician

  • Feb 1997 - May 1997

  Technician, responsible for onsite end user warranty break/fix Technician, responsible for onsite end user warranty break/fix



Computer Agian

• Sr Technician, Store Manager

  • Feb 1996 - Jan 1997

  Sr technician, in charge of daily schedule of repairs.Manager of retail store with three attendants. Sr technician, in charge of daily schedule of repairs.Manager of retail store with three attendants.