Experience

Print House

• United States
• Printing Services
• 1 - 100 Employee

• Data Specialist

  • Dec 2015 - Present



RR Donnelley

• United States
• Advertising Services
• 700 & Above Employee

• Digital & Commercial Print Manager

  • Sep 2011 - Oct 2015



DHL Globalmail

• Walpole MA

• Operations Manager

  • Apr 2010 - Sep 2011

  Managing over 60 Employees: 3 Supervisor's, 4 Lead Operator's, 16 Encoders, 22, Sorters (DHL employees), 17 Associates (Temps) * Perform employee reviews * Create vacations & schedules * SAP Inventory / Warehouse management * Develop and/or update documentation and procedures * Facility Tours / PowerPoint presentations / Customer visits Maintain Security Logs / Audits * USPS Regulations: 3600, 8125 forms * New-Ops (Manifesting & Postal Regulations System) * Fill in for the GM during vacations (7 weeks last year) * Manage to a CPU % Target to achieve bonuses * Approve Invoices / Budget management / P&L Statements * Promote & implement lean management / Kaizen events / Toyota Way methodologies



Wise Business Forms

• Portland ME

• Division Manager

  • Mar 2007 - Jan 2009

  * Managed 21 Employees: 4 Programmers, 3 Client Service Reps, 2 Supervisors, 6 Insert/Mail Operators, 3 Digital Print Operators & 1 Project Manager * Equipment: 3 FPS Pitney Bowes Mail Inserters, 4 Xerox High Speed Printers & Ink Jet; Perform employee reviews * Create vacations & schedules * Oversee Inventory: Stock, Envelopes, Toner, Developer...etc. * Coordinate equipment Update / Installs * Develop and/or update documentation and procedures * Perform tours / PowerPoint presentations * Conduct customer contact / Promote new business * Disaster Recovery: Coordinate testing / Mobile Generator testing * Approve Invoices / Budget management / P&L Statements * Sales calls / Customer visits * Regulate over KPI (Key Performance Indicators): OTD (On Time Delivery) / RPLD (Revenue per Labor Dollar) * Promote lean management / Kaizen events / Toyota Way



Putnam Investments/Personix

• Franklin MA

• Digital Print Manager / Operations Manager

  • Oct 2001 - Mar 2007

  Managed 13 Employees: 11 Print Operators and 2 Supervisors * Equipment: 8 OCE laser Roll Printers, 4 Xerox High Speed Printers & IBM Printers * Perform employee reviews * Create vacations & Schedules * Order all appropriate supplies: Paper, Toner.etc. * Support Prisma Servers for OCE print systems: Backup & Restore * Coordinate equipment Update / Installs * Develop and/or update documentation and procedures * Oversee form changes with Vendors and Development * Attend & promote lean management / Kaizen events / Toyota Way * Approve invoices



Sungard Brokerage

• Waltham MA

• Operations Manager

  • May 2000 - Aug 2001



State Street Bank & Trust

• North Quincy MA

• Senior Technical Analyst

  • Jul 1996 - May 2000



Shawmut Bank

• Data / Storage Management

  • Jun 1992 - Jul 1996

• Technical Analyst

  • Oct 1988 - Jun 1992

  Training Experience P.A.C.T. Training: Kaizen, Lean Management, Toyota WayParnassus Courses: CICS, JCL, VTAM, and CA7Hartford Graduate Center: Visual Basics, Grid, COBOL Programming, Computer scienceIBM Course: AOC/MVSCAT Course (Self-Study): SASSRA Courses (Self Study): Word, Excel, Power Point, Access, Client Server Computing, Windows NT Essentials, Lotus Notes for Windows, UNIX