Experience

The Elaine Clark Center & Heart of Hope Academy

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Kitchen Manager/ CHEF

  • Jun 2022 - Present

  Chamblee, Georgia, United States



Clifton School

• South Africa
• Primary and Secondary Education
• 1 - 100 Employee

• Kitchen Manager

  • Dec 2015 - Present

  United States

• Nutrition Specialist

  • Mar 2014 - Present

  Greater Atlanta Area • Oversee and supervise a 100K per year catering service for high-end clientele. Oversaw every facet of the business including budgeting and forecasting, marketing and branding, purchasing and customer service. • Designs world-class menus and inspiring table sets that have achieved local and state recognition.



THE CLIFTON School

• United States
• 1 - 100 Employee

• Food Service Nutritionist

  • Dec 2016 - Oct 2022

  Greater Atlanta Area • Played an instrumental role in teaching and preparing nutritious meals over 300+ Pre-K students. Utilized background in organic foods and vegetarian diets to create award winning meals. • Forecasted the menu for the entire quarter and ensure food levels were adequate to meet demand. Selected to provide catering services during conferences and large events. • Optimized kitchen operations, staff and food resources to produce maximum output and maintain excellent serving times.



Northwest Company International

• China
• Mining

• Bakery/Deli Manager

  • Jun 2013 - Feb 2014

  Barrow Alaska • Managed a 500K deli and bakery. The scope of the workflow included, managing day to day operations including staff training, scheduling, creating authentic new recipes, and inventory management. • Reviewed merchandise display, product price points and performed price markdowns to achieve department revenue goals.



Target

• Mexico
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Deli Team leader for Super Target

  • Oct 2009 - Jun 2013

  Greater Atlanta Area • Supervised a $5 million dollar per year merchandise management process that includes employee staffing, procurement of food and beverages. Directed operations for a staff of 22. Dramatically improve customer satisfaction and quality scores. • Collaborated with multiple departments, conducted performance appraisals, coaching conversations, corrective actions and recommended terminations.



Whole Foods Market

• United States
• Retail
• 700 & Above Employee

• Bakery Team Leader

  • Feb 2000 - Mar 2009

  Greater Atlanta Area • Comprehensive experience in supervision, training, and motivation of staff resulting in maximum performance, and achieving a rare team member retention rate of 98%. • Due to outstanding performance managing bakery operations was promoted from team lead to department manager. • Expert at confidently communicating and training supervisors on critical customer service and food preparation instructions. Trained 3 supervisors and 18+ store associates. • Increased weekly sales from… Show more • Comprehensive experience in supervision, training, and motivation of staff resulting in maximum performance, and achieving a rare team member retention rate of 98%. • Due to outstanding performance managing bakery operations was promoted from team lead to department manager. • Expert at confidently communicating and training supervisors on critical customer service and food preparation instructions. Trained 3 supervisors and 18+ store associates. • Increased weekly sales from $21,000 to over $30,000 by enhancing merchandise display signs; improved TCS scores by 5 points and increased health department ratings from 3.8 to 4.2. • Trained and managed team of 18 including 3 supervisors; served as Regional Trainer, selected and developed future Bakery Team Leaders. • Managed ordering, inventory, and product mix; devised planograms and merchandising plans. • Reduced costs and efficiently utilized workforce, resulting in a labor surplus that had previously held a budget deficit of $1500 to an increase of $6500 in revenue.

• Associate Prepared Food Team Leader

  • Jan 2000 - Jan 2003

  Greater Atlanta Area Maintained salad bar, hot and cold case products and juice bar products and equipment. Established food safety, cleaning, and maintenance procedures: increased Sanitation Scores from 74.2 to 89.9 and TCS scores



Big K-Mart

• Australia
• 1 - 100 Employee

• Assistant Hardlines Manager

  • Jan 1998 - Jan 2000

  Supervised 6 department heads and merchandise departments; developed strategies to meet store and corporate achievement goals. Ensured high quality customer service and sales; coordinated cash handling and credit card approvals. Maintained end caps, counter and floor displays, and signage.