District Sales Manager

• Jul 2021 - Present

Guardian Service Specialist - Sales

• Mar 2011 - Jun 2021

Business development: Retain and build repair/service sales volume in designated territory within Ohio, KY, and Indiana. Consistent quota achievement and sales growth. Sales of remanufactured enodscopes and capital equipment. Daily regional travel to build strategic business relationships within medical offices, ambulatory surgery centers, and hospitals using any instruments with the portfolio of the Richard Wolf product line. Support cases in the OR and office setting when called upon by client. Provide direct training, continuing education, and in-servicing of new products when purchased to client teams of 2 to 102. Support Sterile Processing teams or surgical staff to ensure they have the instruments and training they need to do their job with precision. Build trust as a service consultant to my customers and product sales force within territory. Mentor and field train new GSS team members. Consistent annual sales growth and quota achievement with double-digit sales growth throughout career. Territory growth from initial $550k, to over $1.3mil in annual repair sales during my tenure. I was awarded Guardian Service Specialist of the Year for my performance in 2017 and 2020. Sales growth that comes through being a persistent consultant and trustworthy resource to my customers. No slick phrases or gimmicks that leave my customers feeling like they were just "sold" something. A business relationship built in an entrepreneurial frame of mind where you are most important customer.

Certified iTech

• Oct 2015 - Jul 2019

Certified iTech providing mobile repair services for most Apple devices (iPhones, iPads, iPods), and Samsung mobile phones with over 600+ repairs completed. So there's no lines, no trading in your phone for a refurbished one, but just a simple appointment at your home, work, kids ballgame, or local coffee shop. I fix your phone while you get on with your daily activities, watch the basketball game, or do your weekend shopping at Target. I provide free quotes and no pressure to repair until you're ready or while you weigh your options.

Independant Agent/ Broker

• Nov 2008 - Jul 2012

Independent Insurance broker for property and casualty, health, and life insurance, employer benefits, and retirement options. Multi-policy sales covering several lines of insurance for families, businesses, and individuals. Provided my clients with safe means of investing retirement money, and protecting their assets. Excellent service with consistent follow-up on policy progress lead to trust from my clients, and a solid referral base. Cold calling, and warm leads from existing clientele added to the growth our small agency.

Branch Manager

• Sep 2002 - Jan 2009

Successfully managed the day to day operations of multiple branches with several associates.Recruited, trained, coached, and mentored over 50 Management Trainees, Assistant Managers, Interns, and Service Agents in order to achieve and exceed individual and branch goals.Developed and executed an aggressive outside sales strategy in order to achieve and exceed forecasted fleet growth.Built business to business relationships with existing accounts in order to increase quantity of referrals. Obtained and secured 100% of possible referrals from prospective and existing accounts.Retained a solid client base by motivating the team to provide superior customer service.Resolved high level customer issues and managed conflict resolutions among associates.Sales Results:Consistently ranked as one of the top ten branch managers (out of 74) based on monthly personal achievement and overall branch performance leading to multiple promotions.Increased branch On Rent fleet growth for fiscal year 2008. Achieved 12% growth compared to the corporate average of 3% fleet growth.Led team to reach a branch 12 month ESQI (Enterprise Service Quality Index - key metric) of 84 percent compared to the corporate average score of 79 percent.Year after year improvement of the branch's overall rating. In December 2005, the branch ranked 71 out of 74 branches in the Cincinnati, Dayton and Columbus markets. By the end of the fiscal year, July 2006, the overall branch ranking was 22. In 2007, the same branch improved to an overall branch ranking of 8.Three time invitee to the Cincinnati Region Elite Club Performance Recognition Event.

Assistant Branch Manager

• Oct 1999 - Sep 2002

Oversee daily business operations, profit and loss control, employee developement and reviews, customer service, problem solving, interviewing and hiring ERAC candidates, monthly accounting functions and collections, inside and outside sales, marketing stategies resulting in fleet growth, account management, multi-operation management.

Branch Manger

• Nov 1999 - Jan 2009

Fleet/ Inventory Management, Supervisor, Team Motivation, Scheduling, Accounts Receivables, Logistics, Training, Inside Sales, Outside Sales and Marketing, Car Sale and New Hire Leads, Interviewing and Hiring Decisions Fleet/ Inventory Management, Supervisor, Team Motivation, Scheduling, Accounts Receivables, Logistics, Training, Inside Sales, Outside Sales and Marketing, Car Sale and New Hire Leads, Interviewing and Hiring Decisions

Assistant Branch Manager

• Dec 2000 - Sep 2002

Responsible for the growth, profitability, training and daily operations of a single branch.Consistently ranked in the top 10 percent of assistant branch managers based on monthly personal and overall branch performance leading to multiple promotions.Managed over 15 team members working to achieve superior customer service ratings and specific sales goals.Improved and maintained customer service score levels up to 15% above the corporate average.Maintained the rental car fleet valued at over $2 million. Opened two satellite locations as a result of creating high demand for service in outlying areas.Utilized and improved cost control methods in order to increase profitability.Strategized and participated in monthly outside sales and marketing plans targeting local auto repair shops, corporate accounts and insurance agents.Developed and mentored Management Trainees and Management Assistants for future promotions.

Management Trainee

• Nov 1999 - Dec 2000

Contributed to the team by accomplishing personal sales goals and demonstrating excellent customer service.Assisted in securing multiple key accounts and added new business to the branch.Learned how to manage the logistics and daily operations a branch.Developed marketing skills by participating in an outside sales and marketing plan that focused on strengthening business relationships with existing accounts. Cultivated basic underwriting skills for non-credit card paying customers.

Department Manager

• Aug 1998 - Nov 1999

Responsible for the overall sales, merchandise maintenance, loss prevention, and supervision of the hourly associates and specialists in three departments.Handled over 25 associates' scheduling and training, ensured associates' development of multi-product and high margin product selling skills, as well as inventory management. Responsible for the overall sales, merchandise maintenance, loss prevention, and supervision of the hourly associates and specialists in three departments.Handled over 25 associates' scheduling and training, ensured associates' development of multi-product and high margin product selling skills, as well as inventory management.