Brian Beahan
Bookstore Supervisor at Century College- Claim this Profile
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English Native or bilingual proficiency
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Spanish Elementary proficiency
Topline Score
Bio
Credentials
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Microsoft Access: Forms and Reports
LinkedInApr, 2023- Oct, 2024 -
Access 2021: Queries
LinkedInMar, 2023- Oct, 2024 -
Access Basics for Excel Users
LinkedInFeb, 2023- Oct, 2024 -
Microsoft Access Essential Training (Office 2021/LTSC)
LinkedInFeb, 2023- Oct, 2024 -
Retail Customer Service
LinkedInNov, 2022- Oct, 2024 -
Retail Customer Service Management and Coaching
LinkedInNov, 2022- Oct, 2024 -
Job Skills: Learning Retail Sales
LinkedInOct, 2022- Oct, 2024 -
Retail Sales Foundations
LinkedInOct, 2022- Oct, 2024 -
Retail Sales Management
LinkedInOct, 2022- Oct, 2024 -
Certified Food Protection Manager
ServSafeMay, 2022- Oct, 2024 -
Authorized Forklift Operator
Century College
Experience
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Century College
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White Bear Lake, MN
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Bookstore Supervisor
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Apr 2019 - Present
Lead bookstore staff to provide high quality and low cost textbooks and supplies for students while overseeing a $3 million dollar budget in a self-operated college bookstore model. •Responsible for decisions regarding ARC through MBS. •Bolstered communication and transparency between faculty, staff, and students through the entire book-buying process. •Develop and coordinate policy for increasing student success and school diversity, equity and inclusion within student, staff, and faculty positions as part of the Century College Strategic Planning Committee. •Developed bookstore diversity, equity and inclusion policies regarding student services and hiring practices. •Quickly adapted to changing market during global pandemic to minimize disruption for student accessibility to our services by providing a pick-up window, installing rental return drop boxes, and purchasing an automated locker system. •Utilize the bookstore’s unique position to take over cafeteria services on campus in an increased capacity with the ability and goal to increase growth. •Nominated for Luoma Leadership Academy by the executive cabinet for excellent job performance. Show less
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Kaerus ArtSpace
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Greater Minneapolis-St. Paul Area
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Owner
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Sep 2018 - Present
Kaerus ArtSpace is a place to explore yourself through the arts. With artwork, classes and opportunities for connection, Kaerus opens the door to healing and growth. Come play! Kaerus ArtSpace is a place to explore yourself through the arts. With artwork, classes and opportunities for connection, Kaerus opens the door to healing and growth. Come play!
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Artist/Painter
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Minneapolis, Minnesota
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Painter
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Aug 2002 - Present
Art-A-Whirl 2016 Participant - Food Building 2016 Fall Fine Arts Show - Solar Arts Building Art-A-Whirl 2017 Participant - Live oil painting demo in Northrup King Building Art-A-Whirl 2016 Participant - Food Building 2016 Fall Fine Arts Show - Solar Arts Building Art-A-Whirl 2017 Participant - Live oil painting demo in Northrup King Building
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Amazon
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United States
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Software Development
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700 & Above Employee
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Shift Manager
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Jan 2016 - Apr 2019
Deliver exceptional customer experience by exceeding expectations with fast, courteous, and accurate deliveries. Coordinate and lead a team of up to 54 associates on business critical functions. Create and implement process improvement plans, dive deep into data, analyze and create plan of action for improvement processes and development plans. Key Results:• Partner with delivery service provider station management to coordinate weekly meetings on key delivery and customer service success metrics including TOC call compliance, concessions, and device management• Created key processes in business critical functions to achieve associate accountability as well as reinforce good habits and identify coaching needs.• Launched Prime Free SameDay program for Twin Cities region.• Led a team to create SameDay routing tool to increase delivery success by targeting high and low risk areas for route assignments.• Implemented 5S for SameDay staging area to increase workflow productivity by simplifying processes.• Assisted in the preparation, set-up and live start of the largest volume delivery station in the nation. • Assisted new delivery station team with sort optimization and flex workflow to bring an average increase of 2% daily delivery success rate within two weeks.• Responsible for station device inventory control management and key partner in supply ordering for business needs. Show less
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Shift Assistant
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Feb 2016 - Aug 2016
Deliver an exceptional customer experience by exceeding customer expectations on fast, courteous, and undamaged deliveries. Receive, sort and deliver packages with a high expectation for success. Worked with shift manager to deep dive data and coordinate with management and service providers on progress and development plans. Operated between four delivery stations across the country to ensure key components of the operation were completed and set up for success. Key Results:• Assisted in the preparation, set-up and live start of the largest volume delivery station in the nation. • Worked with delivery service providers and amazon team to streamline return to station workflow and maximize driver delivery success rate.• Created and executed associate tracking worksheet to gauge current associate levels and set new goals and expectations.• Assisted new delivery station team with sort optimization and flex workflow to bring an average increase of 2% daily delivery success rate within two weeks.• Performed delivery rescues for multiple service providers and delivery stations as well as made deliveries for late received packages• Covered return to station shift for Shift manager assisting another delivery station• Collaborated with shift manager to deep dive delivery data and coordinate development needs with delivery service providers.• Work with shift managers and service providers to track on-road delivery success rate and driver performance, and coordinate rescues routes as needed• Troubleshoot delivery exceptions and evaluate Customer Service Center and trouble ticket notes to provide guidance to delivery service providers for future attempts Show less
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Blick Art Materials (Formerly Utrecht Art Supplies; Merged in April 2013)
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Capitol Hill, Seattle, WA
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Sales Manager
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Oct 2011 - Jul 2015
Managed a $7M Utrecht Art Supplies retail location in Central Seattle; Successfully directed merger with leading competitor by coordinating logistics thereby completing transition ahead of schedule. •Grew key school and corporate business by increasing institutional account orders and sales by 150%. •Increased yearly school kit units and sales by 160% and 150% respectively. •Engaged staff, coordinated on-boarding, and facilitated on-going staff training while also managing annual performance evaluations and advancement. •Collaborated with the national marketing team to ensure brand compliance and strategic target audiences for local marketing initiatives. •Tracked and managed store financial reports and buying trends using the annual budget and monthly Profit & Loss reports. Show less
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Barnes & Noble, Inc.
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United States
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Retail
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700 & Above Employee
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Comunity Relations Manager
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Oct 2010 - Oct 2011
As the Community Relations Manager I was mainly responsible for keeping and acquiring new institutional accounts. I also coordinated all in-store events and promotions.
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Merchandise Manager
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Nov 2007 - Oct 2010
As merchandise manager I implemented all store operating procedures for product management - organizing, signing, and managing stock levels.
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Education
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1999 - 2005
Truman State University
Bachelor of Science (B.S.), Psychology -
2013 - 2013
School of Visual Concepts
Community
