Experience

Oregon Department of Forestry

• United States
• Government Administration
• 100 - 200 Employee

• Project Manager

  • Feb 2023 - Present



TEKFAB

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• Project Manager

  • Feb 2022 - Oct 2022



Insight

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Sr. Project Manager

  • 2011 - Sep 2020



Insight

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Sr. Technology Consultant, Western Division

  • 2010 - 2010



HS3 Technologies, INC

• Monitoring Center Supervisor

  • Oct 2007 - Nov 2009

  Monitored and reported on client sites throughout United States and Canada.. Reviewed live and recorded video for quality assurance and customer compliance standards using video analytics. Integrated applied analytics with physical security to reduce false reporting, increasing customer satisfaction. Prepared and submitted verification reports as needed. Maintained security systems for local customers. Provided onsite training of customer support personnel as required. Monitored and reported on client sites throughout United States and Canada.. Reviewed live and recorded video for quality assurance and customer compliance standards using video analytics. Integrated applied analytics with physical security to reduce false reporting, increasing customer satisfaction. Prepared and submitted verification reports as needed. Maintained security systems for local customers. Provided onsite training of customer support personnel as required.



TechAmerica, Orlando

• Field Service Manager

  • Aug 2006 - Oct 2007

  Defined, developed, and maintained strategic and operational plans for operations that support mission, values, and business objectives. Maintained and create forms and reports inside a database. Tracked all tickets in database, including updates, changes, and cancellations. Maintained and updated recurring scheduling documents. Managed installation and scheduling of CCTV, PcPOS, Security, and various audio visual systems. Maintained relationships with numerous customers and vendors. Participated in an on-call rotation for after-hours coverage as needed. Show less



HS3 Technologies, INC

• Product Manager

  • Feb 2006 - Aug 2006

  Manage installation and scheduling of Digital Video Recording systems. Anticipated customer needs and requirements, and coordinate with other departments or vendors to meet customer needs. Established product vendor relations. Worked closely with marketing for proper brand recognition. Assisted the development group in taking concept ideas to production. Manage installation and scheduling of Digital Video Recording systems. Anticipated customer needs and requirements, and coordinate with other departments or vendors to meet customer needs. Established product vendor relations. Worked closely with marketing for proper brand recognition. Assisted the development group in taking concept ideas to production.



TechAmerica, Denver

• Field Service Technician

  • Apr 2005 - Feb 2006

  Implemented, managed, and troubleshoot hardware devices and drivers. Configured and troubleshoot desktop environment. Installed, Upgraded, and Configured PC's from 486SX to Pentium 4. Installed, managed, monitored, configured, troubleshoot PcPOS networks and peripherals. Operated help desk providing support for managers and supervisors with PcPOS issues. Participated in an on-call rotation for after-hours coverage as needed. Implemented, managed, and troubleshoot hardware devices and drivers. Configured and troubleshoot desktop environment. Installed, Upgraded, and Configured PC's from 486SX to Pentium 4. Installed, managed, monitored, configured, troubleshoot PcPOS networks and peripherals. Operated help desk providing support for managers and supervisors with PcPOS issues. Participated in an on-call rotation for after-hours coverage as needed.



US Navy

• United States
• Armed Forces
• 700 & Above Employee

• Operations Specialist

  • Jun 1995 - Apr 2005

  Established and maintained policies and standards of a watch team consisting of multi-service personal. Directly managed an watch team including the planning, scheduling, and coordination of work efforts within the group. Maintained a library of over 65 classified publications in accordance with Department of Defense regulations. Participated in an on-call rotation for after-hours coverage as needed. Established and maintained policies and standards of a watch team consisting of multi-service personal. Directly managed an watch team including the planning, scheduling, and coordination of work efforts within the group. Maintained a library of over 65 classified publications in accordance with Department of Defense regulations. Participated in an on-call rotation for after-hours coverage as needed.