Brian Archambault
Managing Director at Starkey Canada- Claim this Profile
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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Hearing Instrument Specialist (HIS)
Conestoga CollegeJan, 2007- Nov, 2024 -
APMR (Accredited Pharmaceutical Manufacturer Representative)
Pharmaceutical Manufacturers Representatives of Canada (PMAC)Jan, 1992- Nov, 2024
Experience
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Starkey Canada
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Canada
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Medical Device
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1 - 100 Employee
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Managing Director
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Nov 2019 - Present
With 5,000+ employees in 24 facilities serving more than 100 markets worldwide, Starkey Hearing Technologies is one of the largest hearing aid manufacturers in the world (www.starkeycanada.ca). ● Leading all aspects of strategic planning, operations, growth, development, sales effectiveness, customer service/retention, marketing, and product/service QA nationally with full P&L responsibility; ● Overseeing major product launches and promotional initiatives to drive business across a family of brands that offers the most advanced hearing solutions available; ● Managing a 50-person internal team, budgeting, forecasting and capital expenditures; ● Driving recruitment of top talent and a rewarding, accountable, team-oriented environment; ● Directing training and developmental programs for the leadership team; ● Establishing KPIs and scorecards; ● Collaborating cross-functionally across the global organization with leaders in areas of Technology, Engineering, Finance, Sales, Marketing, and HR. Show less
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ReSound
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Denmark
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Medical Equipment Manufacturing
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700 & Above Employee
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National Sales Director
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Jul 2017 - Jun 2019
With 4,000+ employees globally, distributors in 80+ countries and offices in more than 25 countries, ReSound is an world leader in hearing aid innovation and creator of award-winning technologies such as Wide Dynamic Range Compression, digital feedback suppression, 2.4 GHz wireless connectivity, MFi capabilities, remote support audiology, and groundbreaking mobile apps (www.resound.com).● (After restructuring of the North American organization and transfer of most GM responsibilities to the US) - Led all aspects of Canadian sales operations, planning, forecasting, key account management and POS development to grow new/existing business across five main product lines, two distribution channels, and a portfolio of 400 customers (1,800 POS); ● Managed 6 direct reports and a mutli-million dollar OPEX budget; ● Directed overall service to private practice hearing clinics nationally (excluding Quebec); ● Managed territory planning, customer segmentation/targeting, sales execution/performance and training sessions; ● Collaborated with customers to develop 3-12 month marketing plans and retail activities (print, electronic, and online); ● Oversaw planning and execution of new product launches and enhancements; ● Served as Site Manager for the Toronto facility with ownership of the Quality Management System and regulatory compliance (ISO 13485:2016 and MDSAP); ● Represented the company on the Hearing Health Alliance of Canada (HHAC). Show less
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General Manager
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Sep 2008 - Jul 2017
(See above company overview)● Promoted to lead the Canadian business unit and all aspects of national operations, corporate development and business growth with full P&L responsibility; ● Oversaw all staff and customer-facing functions, including national sales, marketing, product management, customer service/experience and technical support; ● Directed collaborations with North American Marketing, Production and Product Management teams to secure regulatory approvals and establish supply chains; ● Liaised with third party programs and medical/government insurance (ADP, AADL, WCB, DVA, RCMP, Indian Affairs); ● Oversaw QMS and regulatory compliance as Site Manager for the Toronto facility.ACHIEVEMENTS: ► Delivered on change mandate, reversed financial uncertainty and an empty product pipeline, consolidated and reduced costs, led sales restructuring and customer segmentation, and delivered 286% revenue growth from 2009 to 2016 in a market experiencing only ≈3.5% compound annual growth ► Oversaw the introduction of branded product into Costco Canada in 2010 and led growth from zero units to represent 50% of total sales (in units and revenue) and become the #1 branded hearing aid product line in Costco ► Earned President’s Club honours in 2016 and 2011 for outstanding leadership and contributions to the North American business ► Recognized at the 2011 Global Leadership Group meeting (all country managers VP level and above) for leading Canada with the highest premium product YOY revenue growth at 38% vs previous year Show less
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National Sales Manager
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May 2007 - Sep 2008
(See above company overview)● Promoted to lead all sales strategies and functions in Canada and drive revenues (≈$6M), business acquisition, customer engagement, channel development and growth across 5 product lines and 250 POS; ● Established the national sales infrastructure and KPIs; ● Planned and directed new product launch strategy, commercialization, customer segmentation, territory planning and launch training/event planning/ execution; ● Oversaw major account service and relationships; ● Led sales effectiveness and best practice implementation for sales operations; ● Collaborated in defining organizational vision and corporate development strategies as a key member of the executive leadership team; ● Managed four direct reports and a multi-million dollar OPEX budget; ● Oversaw sales recruitment, training and development; ● Collaborated cross-functionally across Service, Product Development, Operations, IT and Marketing to drive customer acquisition, retention, satisfaction, loyalty, advocacy, and lifetime value. Show less
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Regional Sales Manager
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Oct 2002 - May 2007
(See above company overview)● Led sales, service and relationships with customers, KOLs and affiliates to increase business and adoption of multiple product lines across 150 accounts in Ontario, Manitoba and the Maritimes; ● Excelled as a key member of the national senior leadership team that defined/directed strategies and best practices for the Canadian division in areas including sales, customer service and operations; ● Developed and executed comprehensive customer business plans for top accounts, including call schedules, event planning, marketing expense budgets and monthly sales forecasts; ● Coordinated with Field Training Audiologists to drive training efficiency and optimize product launches; ● Excelled as a primary dispenser contact for non-clinical issues including day-to-day communications.ACHIEVEMENTS: ► Grew sales per month from 120 to 700 units and generated 52% of total national sales ► Earned a corporate-wide international sales award in 2005 for delivering the highest solution sales growth over a 6-month period Show less
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Minogue Medical Inc.
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Canada
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Medical Equipment Manufacturing
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1 - 100 Employee
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Surgical Sales Specialist
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Aug 2001 - Oct 2002
Minogue is a leading Canadian distributor of surgical robotics, medical equipment/supplies and supplements (www.minogue-med.com). ● Drove sales of consumable surgical products and capital equipment (electro-surgery, cranio-facial reconstruction, vascular and cardiac surgery, endometrial ablation, and bariatrics) to 210 active hospital accounts in Eastern Ontario; ● Excelled in consultative sales, customer need assessments and solution alignment. ACHIEVEMENTS: ► Realized 140% of total annual sales quota ($2.8M) ► Realized 170% of targeted sales for bariatric product line ► Secured sole supplier status with Women’s College Hospital ► Secured product trials in all major hospitals in the territory Show less
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Schering Pharmaceuticals
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United States
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Pharmaceutical Manufacturing
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1 - 100 Employee
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Territory Sales Representative
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Feb 2001 - Jun 2001
A country operation of global health care company Schering-Plough, Schering Canada was a wholesaler of pharmaceutical products within a portfolio that included Primary Care, Specialty Care, Consumer Health Care and Animal Health. ● Drove sales of pharmaceutical products to accounts in the Toronto area. A country operation of global health care company Schering-Plough, Schering Canada was a wholesaler of pharmaceutical products within a portfolio that included Primary Care, Specialty Care, Consumer Health Care and Animal Health. ● Drove sales of pharmaceutical products to accounts in the Toronto area.
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Lakeside Patio Enclosures Inc.
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Cambridge, Ontario, Canada area
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General Manager
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Sep 1999 - Jan 2001
Serving a residential customer base in Southern Ontario, LPE was an independently owned Canadian branch that designed, sold and installed customer sunrooms, solariums and associated products. ● Managed a staff of 21 personnel in the sales and installation of company sunroom and solarium products in a small family business environment within southern Ontario; ● Oversaw all aspects of sales, daily operations, marketing, solution delivery, customer service, administration, partnering, vendor management, finance and compliance/permitting; ● Led a 4-person Sales team and managed a $245K marketing budget. ACHIEVEMENTS: ► Led changes in sales strategy and operations that drove a 33% increase in sales ► Grew annual sales to $3M Show less
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CDMV Inc.
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St. Hyacinthe, Quebec, Canada area
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Medical Sales Representative (Western Ontario & Maritimes)
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Jan 1995 - Sep 1999
With 220 employees and distribution centres in Quebec City, Calgary, Halifax and Toronto, CDMV is a Canadian leader in the distribution of veterinary products (www.cdmv.com). ● Promoted sales of Medical Device, Medical Supply and Pet Food products to a base of 800 veterinary accounts in the regions of Western Ontario, Nova Scotia and Newfoundland; ● Acquired new business through the management of existing accounts and by establishing relationships with new clientele; ● Organized wet labs in ultrasonography, endoscopy, pulse oximetry and dentistry in accordance with territory business strategy and customer needs; ● Organized and facilitated selling skills and product knowledge topics at sales meeting. ACHIEVEMENTS: ► Grew business from $3.9M to $5.9M in 4 years ► Won 5 sales contests for medical devices, including $80,000 in cages in the 2-month period Show less
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Upjohn Company of Canada
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Toronto, Canada Area
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Pharmaceutical Sales Representative (Eastern Ontario)
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Jan 1991 - Dec 1994
The Upjohn Company was a pharmaceutical manufacturing firm founded in 1886 that is now a division of Pfizer. ● Promoted company's pharmaceutical products to a base of 600-targeted physicians and 15 community hospital accounts in Eastern Ontario to reach annual sales in excess of $1M. ACHIEVEMENTS: ► Achieved 1992 sales of 118% of quota ► Placed in the top 16% in the country for sales quota ► Obtained hospital formulary status for all new products in community hospital accounts ► Coordinated the company's largest and most successful public forum medical education event as of that date in the Province of Ontario (a public forum on menopause: 800 participants) Show less
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Education
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1986 - 1990
St. Francis Xavier University
Bachelor of Science - BSc, General science -
2005 - 2007
Conestoga College
Hearing Instrument Specialist Diploma, Hearing Health
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