Experience

Mattleman, Weinroth & Miller, P.C.

• United States
• Law Practice
• 1 - 100 Employee

• Customer Service Representative

  • Apr 2023 - Present

  Call Center Representative with strong communication and active listening skills. Clients of a mid-sized regional law practice with worldwide legal services receive patient assistance and support. Guides callers through issues and manages referrals in a timely manner. In a fast-paced atmosphere, you must be adaptable, flexible, and capable of multitasking. Legal services expert who follows company protocols. Call Center Representative with strong communication and active listening skills. Clients of a mid-sized regional law practice with worldwide legal services receive patient assistance and support. Guides callers through issues and manages referrals in a timely manner. In a fast-paced atmosphere, you must be adaptable, flexible, and capable of multitasking. Legal services expert who follows company protocols.



Andrea Michelle Photography

• Cherry Hill, New Jersey, United States

• Creative Director

  • Sep 2014 - Present

  I interfaced with customers and cooperated on ideas and concepts for the design and implementation of photoshoots and creative projects, leveraging creative vision and collaborative management skills. I closely supervised order management from start to finish and used editing technology and best practices to assure high-quality output. I interfaced with customers and cooperated on ideas and concepts for the design and implementation of photoshoots and creative projects, leveraging creative vision and collaborative management skills. I closely supervised order management from start to finish and used editing technology and best practices to assure high-quality output.



Pandora

• Denmark
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Customer Sales Manager

  • Nov 2022 - Mar 2023

  As Pandora's Customer Sales Manager, I was a front-line role player and essential interface for hundreds of daily customers. I advocate for team dedication to the company's mission, vision, and goals, establishing a strong 12-member Brand Ambassador team to deliver exceptional customer experiences. I ensured long-term operational efficiency by eliminating inefficient procedures and responding quickly to customer inquiries in order to constantly surpass long-term goals and business KPIs. As Pandora's Customer Sales Manager, I was a front-line role player and essential interface for hundreds of daily customers. I advocate for team dedication to the company's mission, vision, and goals, establishing a strong 12-member Brand Ambassador team to deliver exceptional customer experiences. I ensured long-term operational efficiency by eliminating inefficient procedures and responding quickly to customer inquiries in order to constantly surpass long-term goals and business KPIs.



Spirit Airlines

• United States
• Airlines and Aviation
• 700 & Above Employee

• Flight Attendant

  • Mar 2022 - Nov 2022

  I efficiently performed assigned cabin responsibilities in order to provide clients with a safe and enjoyable experience. Working for Spirit Airlines, I was recognized for my dedication to providing great in-flight customer service, collaborating with a 5-7-person crew to create unforgettable in-flight experiences on over 500 domestic and international flights. I efficiently performed assigned cabin responsibilities in order to provide clients with a safe and enjoyable experience. Working for Spirit Airlines, I was recognized for my dedication to providing great in-flight customer service, collaborating with a 5-7-person crew to create unforgettable in-flight experiences on over 500 domestic and international flights.



Endeavor Air

• United States
• Airlines and Aviation
• 700 & Above Employee

• Flight Attendant

  • Oct 2017 - Feb 2022

  I efficiently performed assigned cabin responsibilities in order to provide clients with a safe and enjoyable experience. Working for Spirit Airlines, I was recognized for my dedication to providing great in-flight customer service, collaborating with a 5-7-person crew to create unforgettable in-flight experiences on over 500 domestic and international flights. I efficiently performed assigned cabin responsibilities in order to provide clients with a safe and enjoyable experience. Working for Spirit Airlines, I was recognized for my dedication to providing great in-flight customer service, collaborating with a 5-7-person crew to create unforgettable in-flight experiences on over 500 domestic and international flights.



Six Flags

• United States
• Entertainment Providers
• 700 & Above Employee

• Photographer

  • May 2017 - Oct 2017

  As a member of the Photography Team, I used consultative and upselling strategies to match product and service alternatives with key client needs, making individualized customer suggestions to increase photographic sales. As a member of the Photography Team, I used consultative and upselling strategies to match product and service alternatives with key client needs, making individualized customer suggestions to increase photographic sales.



Amazon

• United States
• Software Development
• 700 & Above Employee

• Fulfillment Associate

  • Jul 2017 - Sep 2017

  As a Fulfillment Associate, I was in charge of critical operational activities such as inquiry resolution, goods organization, and timely order delivery, collaborating with a 100-person team to achieve and surpass Amazon's productivity requirements on a continuous basis. As a Fulfillment Associate, I was in charge of critical operational activities such as inquiry resolution, goods organization, and timely order delivery, collaborating with a 100-person team to achieve and surpass Amazon's productivity requirements on a continuous basis.



Staples

• United States
• Retail Office Equipment
• 700 & Above Employee

• Copy and Print Associate

  • Feb 2015 - Jun 2017

  In collaboration with +5 other Tech Associates, I provided timely office operations assistance, as well as planning, creating, and implementing new sales programs at Staples. In addition, I used unique consumer data to construct an overarching advertising strategy. In collaboration with +5 other Tech Associates, I provided timely office operations assistance, as well as planning, creating, and implementing new sales programs at Staples. In addition, I used unique consumer data to construct an overarching advertising strategy.



State Farm

• United States
• Insurance
• 700 & Above Employee

• Intern

  • Jun 2013 - Jan 2015

  As an Intern, I was in charge of providing excellent customer service for two years, coordinating swift phone and email contact to schedule future appointments for hundreds of repeat clients. I also helped establish new social media initiatives to boost participation at other company-sponsored events. As an Intern, I was in charge of providing excellent customer service for two years, coordinating swift phone and email contact to schedule future appointments for hundreds of repeat clients. I also helped establish new social media initiatives to boost participation at other company-sponsored events.