Experience

Fortis By Sentinel
• United States
• IT Services and IT Consulting
• 1 - 100 Employee
• Security Analyst II

  • Sep 2022 - Present

Sentinel Technologies
• United States
• IT Services and IT Consulting
• 500 - 600 Employee
• SOC Security Analyst

  • Jun 2021 - Present


Unbridled Connect

• Mobile Citizen - Technical Support and Account Management - Team Lead

  • Mar 2020 - Dec 2020

  Providing low-cost mobile internet to nonprofit organizations, educational entities and social welfare agencies. Leading customer support success through example by providing exemplary remote tech support, account management and hot spot device sales. Hire, train, and develop support team members through effective coaching and process improvements. Implemented a task-oriented model for handling support claims and reduced average handle time by 60% within the first fiscal quarter.

• Bugcrowd Cybersecurity Account - Business Development - Assistant Team Lead

  • Dec 2019 - Mar 2020

  In addition to the responsibilities as a Business Development Representative, responsible for inside sales team supervision under the Business Development Manager. Led team sales and grew enterprise opportunities through the TOLA and Southeast regions as well as governmental prospects

• Bugcrowd Cybersecurity Account - Business Development Representative

  • Sep 2019 - Dec 2019

  As Business Development Representative at Bugcrowd, I help businesses across a wide range of industries reduce risk and release secure products to market faster. I engage with employees and executives at different companies to discuss their current cybersecurity practices as well as the benefits of a crowdsourced security model. My main responsibility is to be the first point of contact between Bugcrowd and prospective companies, introducing the model and coordinating efforts for our teams to… Show more As Business Development Representative at Bugcrowd, I help businesses across a wide range of industries reduce risk and release secure products to market faster. I engage with employees and executives at different companies to discuss their current cybersecurity practices as well as the benefits of a crowdsourced security model. My main responsibility is to be the first point of contact between Bugcrowd and prospective companies, introducing the model and coordinating efforts for our teams to meet.



Kohl's

• United States
• Events Services
• 1 - 100 Employee

• Loss Prevention Supervisor

  • Aug 2018 - Sep 2019

  Responsible for asset protection, loss prevention, security, risk management, associate safety and customer service. Manage and enforce company regulations and guidelines regarding product protection to reduce inventory loss. Senior member of small team partnering with store management and associate team members to promote store security and guest safety and experience. Accountable for product recovery upon discovery of product theft and dishonest behavior of store associates. Responsible for asset protection, loss prevention, security, risk management, associate safety and customer service. Manage and enforce company regulations and guidelines regarding product protection to reduce inventory loss. Senior member of small team partnering with store management and associate team members to promote store security and guest safety and experience. Accountable for product recovery upon discovery of product theft and dishonest behavior of store associates.



Isle of Capri Casino

• United States
• Restaurants

• Director of Surveillance

  • Apr 2014 - Jan 2018

  As Surveillance Director at Isle and Lady Luck Casino Black Hawk I oversaw a 24/7 department that monitored two casinos, two hotels, and their corresponding facilities. I oversaw capital projects involving upgrading and installation of equipment from analogue CCTV cameras to IP CCTV cameras as well as coordinating with other departments on property to help improve surveillance investigations and security operations in relation to asset protection, risk management, and safety.

• Surveillance Supervisor

  • Jul 2012 - Apr 2014

  Opening staff in the Surveillance Department as a Department Supervisor. I was involved with the interviewing, hiring and training of a new casino surveillance department. My responsibilities as a supervisor included: job training, investigations, report writing, payroll management, evidence and records management, setting up and maintaining camera coverage per regulatory gaming standards, and communicating with the executive staff and department leaders regarding daily activities.



Midwest Gaming & Entertainment

• United States
• 1 - 100 Employee

• Surveillance Operator

  • 2011 - 2012

  Opening staff in the Surveillance Department at the Rivers Casino as a Surveillance Operator. At Rivers Casino I gained experience in setting up coverage of a casino property and the experience of the processes of a casino opening. My responsibilities as an operator included: recording and reporting daily activity, loss prevention, asset protection, investigations, and evidence and documentation creation. Opening staff in the Surveillance Department at the Rivers Casino as a Surveillance Operator. At Rivers Casino I gained experience in setting up coverage of a casino property and the experience of the processes of a casino opening. My responsibilities as an operator included: recording and reporting daily activity, loss prevention, asset protection, investigations, and evidence and documentation creation.



Hollywood Casino

• United States
• Gambling Facilities and Casinos
• 1 - 100 Employee

• Surveillance Agent

  • Mar 2010 - May 2011

  Received my first experience in casino surveillance at Hollywood Casino - Aurora as a Surveillance Agent. My responsibilities as an Agent included: record and report daily activities, report writing, and loss prevention and asset protection. Received my first experience in casino surveillance at Hollywood Casino - Aurora as a Surveillance Agent. My responsibilities as an Agent included: record and report daily activities, report writing, and loss prevention and asset protection.